TheUrbanFlair

Creative Products & Accessories For All!

3425 Sales On Etsy since 2018

5 out of 5 stars (793)

TheUrbanFlair

Creative Products & Accessories For All!

3425 Sales

All Items

TheUrbanFlair

Contact shop owner

TheUrbanFlair

Announcement    The Urban Flair offers a large variety of trendy iPhone & Samsung cases, waterproof vinyl stickers, embroidered baseball caps, vegan leather Apple Watch bands, graphic tees and MUCH more! We add new products almost every day so make sure you give our shop a favorite! Check us out on Instagram too! @theurbanflair — Thanks so much for stopping by!

Announcement

Last updated on Oct 14, 2019

The Urban Flair offers a large variety of trendy iPhone & Samsung cases, waterproof vinyl stickers, embroidered baseball caps, vegan leather Apple Watch bands, graphic tees and MUCH more! We add new products almost every day so make sure you give our shop a favorite! Check us out on Instagram too! @theurbanflair — Thanks so much for stopping by!

Reviews

Average item review
5 out of 5 stars
(793)
See reviews that mention:
quality 133 shipping 126 customer service 92

About TheUrbanFlair

Sales 3,425
On Etsy since 2018

My shop is about turning my passions & dreams into something others can enjoy!

Hi friends! My name is Allie and I am so thankful that you’re here! I started off on Etsy selling digital printables as a hobby and am now pursuing my shop full time — selling a wide range of creative goods and products! I appreciate your support and look forward to doing business with you!

Shop members

  • Allie

    Owner

    From Upstate NY, raised in Atlanta GA, chasing dreams in San Diego CA!

Shop policies

More information

Last updated on Sep 21, 2019
Frequently asked questions
When will my order ship?

Each item is made to order and gets printed/fulfilled/shipped out in the order that it is received — each item requires production time before ready to ship out.

We do our very best to make sure that your order is processed as quickly as possible, always! All orders are ready to ship in 7 business days or less.

See below for estimated business days required by category (Monday-Friday, 9am-5pm):

→ Watch Bands: 2-4 days
→ Stickers: 3-5 days
→ Phone Cases: 3-7 days
→ Apparel: 5-7 days
→ Mugs: 3-7 days
→ Hats/Beanies: 3-7 days

Note: Fulfillment time can vary by item/demand/season and these do not include shipping time

Full FAQ here: bit.ly/2HElH4r

Cancelling Orders/Changes

Because we strive to get your order processed, fulfilled and shipped out to you as quickly as possible, it is very difficult for us to change orders once they are submitted.

We recommend double checking all of your information (correct device, size, address, etc) prior to submitting your order. Of course, you are welcome to contact us as quickly as possible and we will do our best to accommodate but unfortunately cannot make any promises!

You are responsible for providing us with an accurate/current address & are responsible for additional shipping costs that result in failure to do so

Additionally, we are not able to cancel orders once they are being processed. Thanks for understanding!

Full FAQ here: bit.ly/2HElH4r

International Orders

We are located in the US but gladly accept & welcome international purchases!

Although very unlikely, international orders can take up to 20-30 days in extreme cases. Additionally, custom fees and regulations vary by country and TUF is not responsible for these.

You are welcome to contact us for additional info or a more accurate shipping time estimate based on your specific location!

Full FAQ here: bit.ly/2HElH4r

Clear Phone Case Protection

Our clear phone cases are meant to show off your phone and unique personality while providing light-weight protection!

Please keep in mind that we are not selling these as “rugged” types of cases and that they should be treated as more of a luxury fashion accessory.

If you are overly concerned about protection or know that you require greater protection than that of normal/every-day use, we recommend upgrading to our tough cases!

Full FAQ here: bit.ly/2HElH4r

Estimated Delivery Times

USA: 5­-8 days
Canada: 6­-12 days
World: 10­-20 days

(Please note that this does not include the time it takes us to process your order)

TUF does not have a working relationship with any postal carriers & we ultimately trust that they will get package(s) to you in a timely manner. We provide tracking for each item ordered as a courtesy to you!

Hence (& although unlikely) we must note that we are not responsible for delivery related errors. In the event that you do face a delivery issue, our additional courtesy to you is to try to guide you through resolving it.

(This is also why we cannot guarantee that an order will arrive by/on a specific date.)

Thanks for understanding!

Full FAQ here: bit.ly/2HElH4

Issues With Order

Order issues (defects, printing errors, etc) are rare and dealt with on a case-by-case basis.

In the event that an item arrives and it is not in the condition you were expecting, we will gladly work with you.

PLEASE communicate with us directly via private Etsy message or email (orders@theurbanflair.com) — We reply very quickly!

Full FAQ here: bit.ly/2HElH4r

Custom Designs/Products

At this time, I am focusing my energies into other areas of The Urban Flair and will not be taking custom design orders.

You are still welcome to make a request/suggestion!

Maintaining Your Clear Case’s Design

The design on your case will be UV printed and will hold up according to the care it is given. To ensure a long life for your case and the design:

- Keep your phone/case out of direct sunlight at all costs — If you’re outside, keep your phone covered/in a bag if possible
- Avoid any other direct visible light exposure (such as harsh lights or lamps)
- Avoid exposing your phone/case to extreme climate conditions such as high temperatures & high humidity
- Avoid handling your phone when you’re oily or sweaty — perhaps keep a small towel with you if you’re a gym-goer!
- Keep your phone out of small places (like tight pockets) that create excessive amounts of friction & rub your design

Exchange Policy

Please refer to the following link for my full policy:
https://www.theurbanflair.com/policies/refund-policy