TheVelvetVillage's Shop Policies
Welcome to The Velvet Village. This wonderful world of accessories is not for shrinking violets. We love colour, pattern and texture here at The Velvet Village and am proud of the fact that i can offer you fun, bespoke pieces that you won't find anywhere else!
My very first Men's collection is coming soon so be a Dear and spread The Velvet Village word to every excellent person you know.
I am also an artist and offer original art prints of my work. I am more than happy to take commissons on art as well as accessories so don't be afraid radical one... tell me what you dream of.
Payment is to be made with 3 days of purchase. Preferred method of payment is Paypal.
You never pay shipping fees here at The Velvet Village, unless you request your item/s be posted with a faster/recorded/trackable service. The price you see for the item is the total price you pay. All items are shipped via Royal Mail, first class delivery and i post worldwide. I can not be held responsible for items lost/damaged/delayed in the post but i am here to help. I always obtain a receipt as proof of postage should a claim need to be made with Royal Mail.
Refunds and Exchanges
Generally i don't give refund as most items are handmade by me, a professional designer/seamstress, and are bespoke originals, often contain vintage beads, glass, jewels etc which are irreplaceable! It is down to you to take care of your piece appropriately.
Additional Policies and FAQs
Wholesale enquiries and commissions are very welcome, please contact me if you have any enquiries: thevelvetvillage [!at] hotmail.co.uk
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Stay tuned for brand new website which will be launching very soon AND my very first MEN'S COLLECTION!
Last Updated March 28, 2014