TheUnionGeneral

Vintage Home Decor & Accessories

Toronto, Canada · 1001 Sales

TheUnionGeneral

Vintage Home Decor & Accessories

Toronto, Canada 1001 Sales On Etsy since 2009

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Announcement   A random selection of found vintage goods. www.theuniongeneral.com

Announcement

A random selection of found vintage goods. www.theuniongeneral.com

TheVintageCabin

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TheVintageCabin

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Shop policies

Last updated on December 14, 2014
Suggestions, complaints, feedback, praise? Convo me!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Shipping
I ship to the address that is provided on ETSY, not Paypal. If you would like me to ship your purchase to an address other than the one listed on Etsy, please just let me know when you make your purchase.

The bottom line? I ship as fast as humanly possible and charge you as close to actual cost as possible. The nitpicky stuff...

I ship within 1 business day, sometimes even same day depending on the time of sale. I aim to get your item to you as fast as possible. It is important to note that my items are coming from Canada and are usually mailed to the US. Unless you opt for priority express (and expensive!) shipping, you can expect your item to arrive within 2 weeks. There is a chance it could take longer however, with customs delays. If you ever need proof of when I shipped your item, just remember to check the stamped date on your package when it arrives. :) I can also provide a tracking number for expedited (larger parcel) shipments only.

I only ship to the continental United States and Canada only. There will be additional charges for Hawaii and Alaska.
Refunds and Exchanges
If you are unhappy with a purchase, please convo me and we can work it out. If you do want to send the item back to me, please note that you, the buyer, will have to pay for the shipping cost to do so. I am an honest and straight forward person who only wants the best for each sale so you can feel comfortable I am on your side with any purchase from my store. :)

I describe my items as accurately as possible and inspect each item thoroughly for flaws. I mention any minor flaws that I see and do not sell items with any major issues. I only sell what I would buy myself.

Please ensure you check the measurements of any vintage garments against something of yours that fits you. I cannot be responsible for items that do not fit. I measure all important areas of a garment and also include the size listed on the item if it's on the tag. It is important to note that sizing from decades ago is quite different to sizing now so it is imperative you triple check measurements. If you need more sizing info that may not be listed, just convo me.

For damaged items: If the item is damaged when received, I must prove so to Canada Post with a photo and description. If I need this, please note that you will have to provide that info to me. It is unlikely this will happen however, but it must be mentioned just in case. Refunds for damaged or lost items will be given as soon as the paperwork and images are submitted to Canada Post.

Lost shipments (after 21 business days in North America and 12-14 weeks internationally, depending on country) will be refunded if the delivery confirmation was not verified by the post office.

The exception to this is if a buyer is unwilling to provide the necessary information or documentation that is required to complete a claim, I will then need to wait to see if the claim is accepted before issuing a refund.
Additional policies and FAQs
I live in a SMOKE FREE HOME. That said, I have a wonderful French Bulldog named Pierre and 3 overweight, geriatric cats. Although they don't go near my store items, there is a chance some stray hairs may go floating around once in a while. I am a clean freak so there should be no issue but it must be mentioned in case someone is a bit of a bubble boy when it comes to furry creatures.