TheVintageHeart's Shop Policies
We strive to give the best customer service.If you ever have any questions about our items don't hesitate to ask. Thank you!
Note: Please handle your handmade jewelry with loving care and do not got wet.
Paypal or Direct Check out via Credit Card
All items are sent USPS First Class mail with delivery confirmation. Overseas items are sent USPS First Class Mail international. We are not responsible for items that are not insured. If you would like insurance don't hesitate to request it. Overseas items that are to be insured must be sent Priority Mail International. Please ask for a quote. Thank you!
Refunds and Exchanges
We do our best to describe each piece accurately and honestly. Normal signs of delicate wear may be on some vintage pieces. If for some reason you are not happy with your purchase please contact us within 7 days and we will try our best to resolve any concerns to the best of our ability. We want all our customers to be happy with their jewelry! Please leave feedback upon safe arrival of your package and we will gladly reciprocate!
Note: no returns on Overseas orders only
Last Updated February 13, 2014