Anonymous on Dec 8, 2011
I was so impressed with my purchases from The Visage. From delivery speed and accuracy, product satisfaction, and even a personalized note from the seller - which is so rare these days. These masks are killer! Amazing detail and functionality, and they would make great gifts for a special, unique loved one. Keep up the great work Susan! Thanks again!
Accepted payment methods
- Accepts Etsy gift cards
I currently accept PayPal, as well as credit cards through PayPal (*choose PayPal option - *click Pay Now button - *at the bottom of the page you will see an option for "don't have a paypal account" - *choose this option and fill in your credit card info) You may also pay by Money Order - if you choose this option, I will ship your item(s) when I receive your payment in the mail and it has cleared through my bank.
Orders to US addresses are shipped by Priority Mail. If you would like to add insurance**, or want your item shipped to an address other than the one on file at Etsy, please convo me with your requests and I will be happy to accommodate you!
**US Insurance Rates:
Amount for Merchandise
Insurance Coverage Desired Price1
$0.01 to $50 $1.75
$50.01 to $100 $2.25
$100.01 to $200 $2.75
$200.01 to $300 $4.70
$300.01 to $400 $5.70
$400.01 to $500 $6.70
$500.01 to $600 $7.70
$600.01 to $5000
(maximum liability is $5,000) $7.70 plus $1.00 per $100 or fraction thereof over $600 in declared value
Refunds and Exchanges
Items returned in their ORIGINAL CONDITION & PACKAGING will be accepted up to 10 days of receipt, less original shipping costs.
Sorry, no returns/exchanges on custom orders.
Returns/exchanges will NOT be accepted if you fail to contact me first.
Once received and evaluated the refund will be granted through PayPal. For hygienic reasons a mask that has been used absolutely cannot be returned.
Return shipping costs are the buyer's responsibility. Delivery confirmation/insurance are recommended as seller will not be held responsible for items damaged or lost in transit.
INTERNATIONAL ORDERS: Customs: Buyer is responsible for any customs charges incurred.
I will take great care to package each mask to protect it from moisture on it's way to you, and pack it appropriately. Seller is not responsible for damage incurred during shipping ~ if you would like insurance on your package, please contact me to arrange this additional service.