staciemicheleanderso on Sep 1, 2016
I have ordered from this store three times, and every time I have had a very satisfactory experience. The product always arrives quickly and packaged well, and the shop owner is highly communicative. I have ordered pre-made necklaces and I have commissioned new ones, and am always rewarded with an adorable dragon that is WELL worth the price and exactly what I expected (unless it's even more awesome than I thought it would be). The craftsmanship is both delicate and hardy. I will continue to order from this shop.
you can follow my work through Instagram, tumbler, and twitter under CarmendeeDragons at each site.
Accepted payment methods
- Accepts Etsy gift cards
Production times vary depending on how busy my Que is. The usual wait time is about 3-10 days
If this is a problem for you, and you need something by a specific date, note me to make arrangements.
shipping is sent by u.s.p.s first class tracked shipping. a tracking number goes out by email after the label is printed. there may be a day or two between label printing and drop off. if the post office is closed before I get there. I try really hard to get them out same day. but some times I don't make it in time to drop off in the lobby. My post office doesn't have a 24 hr open lobby drop off, and is closed on Saturdays.
INTERNATIONAL BUYERS NOTE:
the ideal shipping time is 14-30 business days. how ever customs may hold a package for up to 30 days on its own. longest time has been 2 months. if your item has not arrived in 2 months please contact me.
::::I do not ship to china, Singapore, Brazil, or south Africa, or south America. I've lost orders frequently in these countries and no longer serve them because of bad postal practices.::::
SHIPPING LOSS AND DAMAGE
please contact me if something went wrong
Refunds and Exchanges
customer is responsible for shipping costs and fees, shipping is not refundable
Additional policies and FAQs
maintenance on your sculpture is free, however I ask that you contact me through etsy note with a photo of what needs doing, I will look it over, if it can be fixed I will ask that you return it to me with enough money for return shipping at the current rates that 3.80 for usa mail and 13.80 for international (pack it as safely as you can). but the actual repair work is free. this only includes items up to 1 year after ordering. and does not include jellyfish, one of a kind works may not be fixable, so please keep that in mind.