annettetate3 on Jul 26, 2016
Just received my cushion covers. Very high quality and looked just as described.
Essential products for your family and home, using natural, organic and sustainable materials.
I design and make everything in my collection, from my little studio on the north coast of Tasmania, Australia. I create with love and great care, to a standard any perfectionist would appreciate, and usually my head is so full of new ideas, that my biggest challenge is just trying to keep calm and focus on one idea at a time!
My two beautiful little girls are my inspiration, in everything that I do, and the amazing fabrics I find, bring my designs to life. I have a massive obsession with hand screen printed fabrics, and I spend a lot of time sourcing gorgeous fabrics, from both Australian and overseas designers. I especially LOVE what our very talented Australian Designers produce, and I feature much of their work in my home collections! Wherever possible, I use natural, certified organic and sustainable materials, such as Bamboo, Hemp and cotton, and I am aiming to be printing my own fabric craft panel designs by the end of 2015.
You can now find The Wiggle Tree on Instagram & Pinterest, you can follow our Blog, and if you 'Like' The Wiggle Tree on Facebook, you will have first access to all of my new designs and listings, before they hit the Etsy shelves!
Thank you for visiting The Wiggle Tree!
'My background is in Bridal Design. I worked in every aspect of this industry for over 10 years, both in Australia and the U.K. Surprisingly, some bridal couture techniques have come in very handy in creating parts of my collection'.
If you have any questions about postage, payment, or any of my products, please don't hesitate to ask. I am happy to do GIFT NOTES & GIFT WRAPPING, as well as sending gifts directly, so please contact me with any requests.
Accepted payment methods
- Accepts Etsy gift cards
All items will be shipped to you once your payment has cleared.
You will receive a message via Etsy with CONFIRMATION OF SHIPPING, once your package is on it's way.
I will endeavour to mail your order as soon as possible, generally within 1-2 days of the order being placed. I happily offer combined shipping and try to charge as close to the real cost as possible. Significant overcharges for shipping will be refunded via paypal.
All parcels are sent via Standard Post satchels or tough bag envelopes Australia wide. Please allow the standard 3-5 business days for your order to arrive. I am happy to send your order by registered post, please just notify me prior to purchase, and I will set up a custom listing for you with adjusted postage costs.
All items will be sent via standard Air Mail, in tough bags or satchels depending on the size. Please allow the standard 2 - 3 weeks for your order to arrive. I am happy to send your order by express or registered post, please just notify me prior to purchase, and I will set up a custom listing for you with adjusted shipping costs.
I have never had a problem with Australia Post, however I cannot be held responsible for parcels lost or damaged in the mail. If you would prefer your package to be sent by registered post, please let me know.
Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
Refunds and Exchanges
Refunds will only be given if the item is faulty or damaged, and all monies (including the cost of shipping the item back to me) will be refunded via paypal, once I receive the item back.
If you just change your mind, I will be happy to organise an exchange for you, for another item from my store of equal or higher value. The cost of shipping the item back to me (in the same condition you received it, with tags on) is up to you. I will cover the cost of shipping your replacement item back to you.
Please notify me within 14 days of receiving your item.
Additional policies and FAQs
Please note that I try to provide photographs that depict the product colours as accurately as possible, however all monitor settings are different and therefore colours may vary.