TheWoolbag

The Woolbag

Rochester, United Kingdom · 2 Sales

TheWoolbag

The Woolbag

Rochester, United Kingdom 2 Sales On Etsy since 2012

TheWoolbag is taking a short break

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Suze Cooper

Contact shop owner

Suze Cooper

Shop policies

Last updated on April 23, 2012
Welcome to The Woolbag!

My name is Suze Cooper and I have hand-made all the items you see for sale here in my shop.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
- Please checkout using Paypal. I will ship your items once payment is received.
Shipping
- If you place an order for a ready made item I will post using the Royal Mail within 24 hours of payment being received via Paypal. I will contact you via email if there is going to be a delay for whatever reason.
- If you place a custom made order please allow up to 7 days for the item to be made. I will ship once the item is made and payment has been received via Paypal. If I am aware of anything that may delay making the product ie: demand/life getting in the way! I will email the buyer as soon as possible
- Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
Refunds and Exchanges
- Please ensure you measure the sole of baby's foot before buying a pair of my crocheted shoes or boots. I am afraid I can not refund or exchange after purchase so make sure you pick the right pair.
- If you are buying as a present remember baby's feet grow very quickly - maybe buy a pair bigger than you think so there is room to grow into them.
Additional policies and FAQs
- Please remember all items are hand-made and no two are the same - which is part of their beauty. I try to get each item perfect but perfection is a pretty hard goal. The ready-made items photographed on this site are the ones you will receive. I have tried to photograph them from all angles, showing any imperfections that may have occurred in their making - some of which you may not even notice :)
I have also tried to post photographs showing colours as close to those in the real item.
***PLEASE check the size on each description before buying. although my boots and shoes were made to specific newborn, 3-6mth, 6-12mth and toddler patterns I do not like to suggest these as differences in yarn and hook size can make all the difference when it comes to fitting baby's feet. Therefore please measure the sole of baby's foot. I have been as accurate as possible when measuring the finished sole of each item***

- If time allows I do take custom orders. Please email me any requests and I will let you know if I will be able to take the order. Life is so busy!! wouldn;t it be wonderful if I could just crochet all day... *sighs* :)