TheatricalThread

Masquerade Ball Masks Slough, Berkshire UK

Slough, United Kingdom On Etsy since 2014

TheatricalThread

Masquerade Ball Masks Slough, Berkshire UK

Slough, United Kingdom | 237 Sales

TheatricalThread is taking a short break

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Note from shop owner WE ARE CURRENTLY CLOSED FOLLOWING A CAR ACCIDENT

Note from shop owner

Last updated on Sep 24, 2019

WE ARE CURRENTLY CLOSED FOLLOWING A CAR ACCIDENT

Theatrical Threads

Contact shop owner

Theatrical Threads

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quality 3 shipping 7 customer service 6

About TheatricalThread

Sales 237
On Etsy since 2014

Bought a hire business and ended up with a sales business!

I created Theatrical Threads in March 2008, having purchased a costume hire with the intention of running it in my spare time as I am heavily involved with amateur theatre. I separated out items I did not want and set up a website to both hire the costumes and sell the other additional stock to fund my storage. In time it became apparent that the sales side of the business was working better than the hire!!!

Over time, I increased the ranges that I sold, still within the theatre and event genre, selling kids costumes for World Book Day, Christmas Nativity Plays, School history projects and Halloween along with masquerade ball masks that I was importing from Italy.

I took redundancy from my job in October 2009 to run the business full time but found that whilst I love what I do, it doesn't leave much time for hobbies and crafting and I have always wanted to sell something that was unique to the shop, rather than just purchased from a supplier so our Etsy Store was set up to give me the opportunity to get more creative during the working day and test new customised and original product lines in the marketplace.

Still brainstorming for that one off unique idea that will fund my retirement!

Shop members

  • Chris Darbon

    Owner

Shop policies

Last updated on January 23, 2018
Thank you for shopping on Etsy with Theatrical Threads

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 3 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
Theatrical Threads adheres fully to the European rights directive for returns and refunds relating to online purchases. Please return your parcel within 30 working days advising why it has been returned. PLEASE DO NOT INSULT US BY RETURNING A MASK THAT HAS BEEN WORN FOR AN EVENT. ALL SUCH REFUNDS WILL BE POLITELY DECLINED

We complete Certificates of Posting for all parcels dispatched from our workshop and all parcels have a visible returns address so that they will be returned to us in the event that they are undelivered.

We do not refund on items that have ben abandoned, uncollected, in Royal Mail sorting offices and returned to us by Royal Mail.
Payment
Our cut off time for same day dispatch on items in stock is usually 2:00pm GMT

It is very helpful to us to know the date of your event when ordering
Shipping
Our cut off for posting items in stock on the same working day is 2:30pm GMT. We post by Royal Mail 1st Class Recorded Signed For postage and Next Day Delivery (within the UK)

We post by Royal Mail Itnl Recorded Signed For postage overseas. PLEASE NOTE: overseas orders cannot be sent to a POBox address due to tracking.

Once parcels have been dispatched we will update your order with the tracking reference for your parcel. To track your parcel, Please check Royal Mail's website.

We are sorry but we are unable to dispatch bespoke custom made masks on the same working day that they are ordered
Additional policies and FAQs
We welcome both custom and bulk orders. Please use our custom mask ordering service

Please email us via enquiries [!at] theatricalthreads.co.uk to discuss your requirements for bulk orders before placing your order on Etsy