Thecolourpolkadot

One stop accessories shop

Montreal, Canada On Etsy since 2015

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Thecolourpolkadot

One stop accessories shop

Montreal, Canada | 860 Sales

All Items

gurl0411

Contact shop owner

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Announcement    *Due to the COVID-19 outbreak, Canada post has slowed down. Unfortunately packages will take a little longer than expected. We are keeping up with the changes in delivery time.*

Next Convention: ?
💗Customs open💗

Check out our mystery boxes: Kawaii & DDLG
https://www.etsy.com/ca/shop/Thecolourpolkadot?ref=shop_sugg§ion_id=24537316

➡️Follow us on Instagram @the_colour_polka_dot 💕

Announcement

Last updated on Mar 25, 2020

*Due to the COVID-19 outbreak, Canada post has slowed down. Unfortunately packages will take a little longer than expected. We are keeping up with the changes in delivery time.*

Next Convention: ?
💗Customs open💗

Check out our mystery boxes: Kawaii & DDLG
https://www.etsy.com/ca/shop/Thecolourpolkadot?ref=shop_sugg§ion_id=24537316

➡️Follow us on Instagram @the_colour_polka_dot 💕

Reviews

Average item review
5 out of 5 stars
(167)
See reviews that mention:
quality 11 shipping 21 customer service 12

Updates

Check out our samsung s10 decoden unicorn rainbow shaker case. something ubique for you S10. Come and give it a shake.
View all 47 updates

About Thecolourpolkadot

Sales 860
On Etsy since 2015

What had happened was. . .

Looking for new crafts to break into Diana stumbled into decoden style phone cases. With a background in studies in the Japanese language and culture she fell in love with the complex style. At this time, her younger sister Sasha was learning to sew as a hobby. The sisters decided to work together and make a cool accessory shop together.

While working with a sibling has it's ups and downs they are a team and will continue to work together to make The Colour polka dot a successful business.

Shop members

  • Diana and Sasha

    Owner, Creator

    Diana and Sasha Layne are sisters and best friends. Sasha Layne is the more organized sister with a background in administration while Diana Layne is the more creative type with a background in professional pastry making.

Production partners

  • Helper

    Canada

    They help

Shop policies

Last updated on October 4, 2018
Hello! Welcome to the Colour polka dot, this is a store run by sisters Diana and Sasha who love to craft and create unique products.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If there is a problem with the item or you are unsatisfied please contact us within 7 days of receiving the item. We will work with you to make sure you're happy.

We're sorry but at this time we dont fully refund canceled orders (due to fees),

We do not accept refunds on custom orders.

Please purchase seriously
Payment
We'd like our shoppers to pay as soon as they've ordered something. If there are any problems please contact us :)
Shipping
We will ship within a few days of receiving payment. If you are from Canada we will give you a tracking number.

For custom orders please give us time to work on your item. We will be contacting you often on the progress of your item as well as for your input.

* Please make sure your address is correct. We just write down the information that we are given *
Additional policies and FAQs
Due to computer monitor difference, colours may vary.

We do custom versions of certain items if you have any questions please message us.

More information

Last updated on Feb 27, 2017
Frequently asked questions
Do you make custom cases ?

Absolutely just message us and send us the details of what you're looking for.
We'll give you layout ideas and you let us know how you feel.
We won't glue anything until you pay the deposit (half the price of the case )

I have a problem with my order

Please contact us before leaving bad feedback. We're only human and we will do what we can to fix the issue.

So you make cases for all phones ?

If we have it we'll decoden it. If not we can order it. Could take between 2 weeks to 3 months to arrive 😅. We always the have most popular phone models on hand