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ThelmasThreads' Shop Announcement

Welcome to my store! Everything includes FREE SHIPPING!!! Have fun looking and if you have any questions just ask, I'm happy to reply! ENJOY!

ThelmasThreads' Shop Policies

Welcome

Thank you so much for stopping and taking a peek at Thelmas Threads. Many of my pieces are constructed from pre-existing clothing, vintage fabric and or other treasures that I have been drawn to. I created these pieces by hand and in order to keep the creativity flowing I rarely create identical pieces. That's the uniqueness of it that makes each piece extra special! Please allow for slight variances from what is shown if you are requesting a product that may not be currently available. Also please note that if you want me to create multiple pieces in similarity I can accommodate your needs. Example: Customized Bridesmaid hair pieces. Please do not hesitate to contact me for any reason, I can be reached through Etsy conversations.

Payment

Since I am new here at Etsy, I will only be shipping domestic (USA) purchases through PayPal. PayPal payments must be made within 48 HOURS of purchase to avoid cancellation. Please contact me if you need more time, due to special circumstances.

Shipping

All items are mailed through the U.S. Postal Service, with delivery confirmation. If you would like to add insurance, please notify me before paying so that I can send you a revised invoice. All merchandise is shipped in a new Priority Mail Flat rate box or a new Ready Post box or cushioned mailer. Hair pieces and jewerly will boxed with decorative gift filler and bubble wrapped.

All purchases are shipped on Wednesday after payment has been received. Please notify me of any special circumstance if a package is needed in an express delivery, in which I will try to work something out.

IMPORTANT NOTE: I will mail your package to the ADDRESS YOU'VE PROVIDED TO ETSY, not PayPal. Please notify me immediately if you want your package sent elsewhere.


Refunds and Exchanges

Please contact me right away if for any reason you are unhappy with your purchase. I will work with you to fulfill the issue to your satisfaction. If you prefer, a refund of the purchase price will be issued, provided the item is returned within 7 days and is in it's original condition. If the return is due to an error on my part, I will also refund your shipping costs.

Additional Policies and FAQs

CUSTOM ITEMS CANNOT BE RETURNED unless it is due to an error on my part. In which I will issue a refund for the purchase price plus the amount paid for the shipping, provided the item is returned within 7 days and is in it's original condition.

Last Updated February 18, 2012