TheTrustyArrow

Delightful vintage sundries.

Los Angeles, California · 14 Sales

TheTrustyArrow

Delightful vintage sundries.

Los Angeles, California 14 Sales On Etsy since 2007

0 out of 5 stars
(10)

Shop owner

Brenna

Contact

Announcement   Happy May, all! We're working on posting some new listings. Check back soon for updates and additions.

Announcement

Last updated on May 10, 2017

Happy May, all! We're working on posting some new listings. Check back soon for updates and additions.

Brenna

Contact shop owner

Brenna

Reviews

No reviews in the last year

Anonymous on Mar 11, 2008

5 out of 5 stars

Very cute necklace- even cuter in person! Rec'd excellent service from seller in the face of technical difficulties! Will be back!!!

Anonymous on Feb 28, 2008

5 out of 5 stars

Very happy with the charm as well as the transaction. Sorry it took me so long to say so....

Anonymous on Nov 1, 2007

5 out of 5 stars

This pendant is so beautiful! It's been in my favorites for a long time and I'm really glad I finally bought it. Thanks for the very fast shipping and great service. :)

View all 10 reviews

About

Keeping the past alive with a love for all things retro.

The Trusty Arrow is a creative collaboration between Brenna and Andrew, along with Arrow, our faithful canine companion.

We share a passion for items from the past, as well as creative endeavors of all kinds.

Around the web

Shop members

  • Brenna Lampson

    Owner, Curator, Photographer, And Road Trip Aficionado

    I love to travel, hike, and explore. I am big into origami and Spaghetti Westerns. I am obsessed with the American Southwest.

  • Andrew Ralston

    Owner, Curator, Actor, Painter, And Reminiscer

    My interests include time traveling, history, collage, karaoke, taxidermy, and ferries across bodies of water. I am slowly turning our house into Splash Mountain.

  • Arrow

    Faithful Companion And Good Dog

    I love tug-o-war, apricots, and swimming. I'm not bothered by the vacuum or hairdryer, but a skateboard makes me loose control. I am still a great doggo.

Shop policies

Last updated on April 17, 2017
Thanks for visiting The Trusty Arrow! This Etsy shop is a collaboration between Andrew, Brenna, and our trusty dog, Arrow. The three of us love a good adventure, and along the way, we find cool antique treasures.

Our goal is to share our nifty vintage finds, retro objects, and handmade items with others. Recycling and passing along kitschy items can preserve the past, inspire creativity, and give new life to older items.

Feel free to peruse our shop selection, which includes vintage home goods, retro kitchenware, kitschy clothing, cool toys, and handmade items. We even have creations of our own hand in the shop!

Before making any purchase, we recommend you carefully read all of our shop policies, which are included on each item listing. This details information on payments, shipping, as well as item condition.

Thanks for visiting, and should you have any questions, please do not hesitate to convo us!

The Trusty Arrow Team, A + B 'n' Arrow

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
At this time, The Trusty Arrow accepts these forms of payment:

-Direct Checkout (Visa, MasterCard, American Express, Discover, or Etsy Gift Cards)
-PayPal

Payment is expected within 48 hours (2 calendar days) of purchase. The Trusty Arrow honors cancellation requests only within 48 hours of purchase and on a case-by-case basis. After 48 hours, the item may be re-listed. If you are unable to make payment within this timeframe, please contact the shop owners as soon as possible to avoid any issues or further delay.

Cancellations will not be accepted after 48 hours and if the packing and/or shipping process has been started due to time and monetary constraints.

Any and all shipping costs and insurance, as well as taxes, are the buyer's responsibility.
For international customers, any duty or customs fees are the buyer's responsibility.

Please note that all sales are final. All items have been carefully inspected and gently cleaned or laundered. Each item is researched meticulously and described honestly and to the best of the sellers' abilities. All items are sold as-is, and no refunds, exchanges, or credits are accepted.
Shipping
The Trusty Arrow Team ships all orders within 48 hours, or 2 business days, of receiving payment. This does not include weekends, holidays, and announced vacations. Please check The Trusty Arrow storefront to check for any vacation schedule.

All items are packaged carefully so that orders arrive safely and intact.

The shipping figures listed include both shipping and handling, and therefore do not necessarily reflect the standard USPS ship rate. We ship via USPS First Class Mail and First Class Mail International.

The Trusty Arrow will also combine shipping on multiple purchases. Please convo us with any questions regarding combined shipping rates.

In case of loss or damage during shipping, The Trusty Arrow Team will supply postage receipt upon request, however, the buyer must handle the claim. The Trusty Arrow takes no responsibility for any lost or damaged package in transit. The Trusty Arrow is also not responsible for any international delivery times, customs delays or duty taxes incurred.

If a package is unclaimed by the buyer or returned to us due to an incorrect address provided by the buyer, the buyer assumes all new shipping and handling fees so that the items may be reprocessed and shipped again.

If you wish to add insurance or any additional shipping service, please convo us before making your purchase so that we may adjust the shipping charges for you. If you have any other special shipping needs or further questions, please contact us so that we can work something out!
Refunds and Exchanges
Unfortunately, The Trusty Arrow does not issue refunds, accept returns, or apply exchanges.

We maintain this policy as we painstakingly ensure that every listing fairly depicts each item and its condition through the usage of clear, accurate images, and honest, detailed descriptions.

The nature of all used and vintage objects is just that: they are used and/or vintage items. Many articles may have had many previous owners and therefore are much-loved and well-worn. Please bear this in mind before making a purchase. Again, no refunds, returns, credits, nor exchanges will be accepted due to the vintage quality and used nature of these items.

The Trusty Arrow also does not issue refunds, accept returns, allow credits, or apply exchanges for clothing items that do not fit. This is due to the fact that measurements are detailed in each listing, and the model's measurements are listed for reference as well.

While all clothing items include measurements in all listings, it is still highly recommended that one compare measurements with similar garments to ensure fit before purchase. Occasionally, clothing may be pinned to fit model, and as such will be noted in these instances.
Additional policies and FAQs
Since each vintage item is used and has its own varied history, please note the condition given on each listing before finalizing your purchase:

Mint: The item is unused, new-in-box (NIB), new-in-package (NIP), or new old stock (NOS).
Excellent: A near-perfect or like new item, with no observed flaws.
Great: The item is in clean but used condition.
Very Good: A few flaws or patina which adds character to the item.
Good: Regular wear and tear that is associated with vintage items used over time.
Fair: The item is very well-loved but a bit rough around the edges.

Please note that despite this scale describing vintage quality, all items are sold “as-is,” meaning they are accepted with any unchangeable flaws found, whether through wear or as a manufactured flaw.

All items are examined and carefully cleaned or laundered before sale. If an article of clothing or fabric is too delicate where it cannot be laundered, this will be noted in the listing description.

Finally, should you have a request for a custom order, please contact us!

However, should you still have any questions regarding any listing in our store, please do not hesitate to convo us.

Thanks for reading, and happy shopping!

More information

Last updated on Apr 17, 2017
Frequently asked questions

Custom and personalized orders

Andrew is a painter and Brenna folds origami and crafts. If a particular portrait or item is desire, please write us. We'd be delighted to give a quote and accommodate any request.

Sizing details

If you have questions about sizes on clothing or any other item, please convo us and we'll be be happy to provide further details.