MisfitManorShop

Dog Birthday Hats, Dog Party Favors, Dog Mom Life

Georgetown, Kentucky On Etsy since 2013

1,752 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

MisfitManorShop

Dog Birthday Hats, Dog Party Favors, Dog Mom Life

Georgetown, Kentucky | 1,752 Sales

Announcement    Welcome to Misfit Manor...where its always time to Pawty! We offer free shipping on all orders over $35. Let's plan the pawfect day for your sweet furbaby! We are still processing orders with our usual fast turn around time. PLEASE NOTE THE USPS SHIPPING SERVICE CHANGES NOTED BELOW! Please, please allow enough time for shipping delays when you are planning your Pawty! If your order is delayed because of shipping PLEASE contact me right away...I will track it and figure it out for you! We can all get through this challenging time if we work together!
USPS Domestic Service Changes
USPS Priority Mail
Priority Mail packages with two and three-day delivery commitments have been extended an extra day to three and four days respectively. Priority Mail packages with local one-day delivery commitments will remain the same.
USPS First-Class Package Service
First-Class Package Service packages with two and three-day delivery commitments have been extended an extra day to three and four days respectively.

Announcement

Last updated on Aug 3, 2020

Welcome to Misfit Manor...where its always time to Pawty! We offer free shipping on all orders over $35. Let's plan the pawfect day for your sweet furbaby! We are still processing orders with our usual fast turn around time. PLEASE NOTE THE USPS SHIPPING SERVICE CHANGES NOTED BELOW! Please, please allow enough time for shipping delays when you are planning your Pawty! If your order is delayed because of shipping PLEASE contact me right away...I will track it and figure it out for you! We can all get through this challenging time if we work together!
USPS Domestic Service Changes
USPS Priority Mail
Priority Mail packages with two and three-day delivery commitments have been extended an extra day to three and four days respectively. Priority Mail packages with local one-day delivery commitments will remain the same.
USPS First-Class Package Service
First-Class Package Service packages with two and three-day delivery commitments have been extended an extra day to three and four days respectively.

Items

1752 Sales
 

All Items

Nancy Halverson

Contact shop owner

Nancy Halverson

Reviews

Average item review
5 out of 5 stars
(468)
See reviews that mention:
quality 47 shipping 80 customer service 42

About MisfitManorShop

Sales 1,752
On Etsy since 2013

Celebrating the joy and love our pets bring to our lives.

Welcome to Misfit Manor. I am an artist and full time "dog mom" to a house full of senior and handicap dogs. The Misfit Manor Shop is born out of my love for these very special dogs. Life with special needs dogs can be very fragile and brings clarity of purpose to every single day. Each day at Misfit Manor is about loving and celebrating the joy we bring to each others lives.

I believe that each one of us is destined to walk a certain path while we are on this planet. A path that is meant to rub the rough edges off of us as we mature emotionally and spiritually. It is a true gift when we find the life path we were made for. My path is to be a mom to these incredibly special dogs...I know with certainty that I was put on this planet to care for them.

My passion for dogs includes making beautiful things for them and for dog moms. Hand making beautiful items is an expression of love. I hope you enjoy browsing our sweet little store. Everything here was inspired by my amazing dogs and is meant to celebrate the love and joy that our pets bring to our lives.

Pawty On!
Nancy & The Misfits

Shop members

  • Nancy Halverson

    Owner, Maker, Designer

    Greetings! My name is Nancy Halverson, the owner of The Misfit Manor Shop on ETSY. I am an artist and full time mom to a house full of special needs dogs who are an endless source of inspiration for my work.

  • Bret Halverson

    Shipper, Cheerleader

    This is my husband Bret. He is my biggest cheerleader for my handmade business. Bret also does my daily deliveries to the post office and during the holidays he preps all my shipping materials and helps me pack orders!

Shop policies

Last updated on August 3, 2020
Thank you for your interest in The Misfit Manor shop... where art and expression have become an important part of life's journey. A journey, that for me and my husband, is shared with a house full of senior and handicap and dogs.

We call our home Misfit Manor as most of the animals that live with us face challenges...either physical or behavioral. Everything I make is inspired by my love and appreciation for the dogs that live here. My shop is how I support my large and beautiful furry family.

There isn't a day that goes by that the animals don't give me a reason to pause and reflect on how simple it is for them to be joyful and excited about the little things. Joy is abundant and contagious in a house full of pets and my art is a way to share it with others.

I view The Misfit Manor Shop as an act of love and I see everything about my shop as a reflection of who I am as a person and a rescue mom. My customers are very important as anyone who buys handmade items is not just buying a physical object but also a piece of the artist's heart. I create, package and ship everything in my shop with great care. Feel free to browse my shop reviews for feedback on my products and customer service.

I hope the items you purchase from my store bring you joy and inspiration today.

Kindest regards,
Nancy Halverson

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I have a standard online refund policy. My customers are important to me and your satisfaction matters. If you are not satisfied with your item I will provide a full refund for the price of the item (excluding shipping) provided you return it to me in the same condition it was shipped to you in within 14 days. The buyer must pay return shipping. Please note I do not accept returns on custom items.

If your item is damaged in shipping simply provide me with detailed photographs of the damaged item and packaging (within 14 days of receipt) and I will file a claim with the shipper and refund your money immediately.
Payment
Payment Policy:
I accept credit cards, debit cards, google wallet, Apple pay, paypal and etsy gift cards.
Payment must be made when your order is processed. I begin processing orders as soon as I receive payment.

Sales Tax:
I am a Kentucky based company therefore I do need to charge sales tax for any items sold in the state of Kentucky.
Shipping
Once I am notified of your payment I ship in stock items within 24 hours (Monday - Friday). Any orders I received on Friday after 3:00 p.m. will ship on Monday morning. I ship via USPS and FedEx Ground depending on the size and the number of items purchased. I use tracking confirmation for all items. I offer free shipping on all purchases over $35. I will notify you with the tracking information as soon as the item has shipped. Production and shipping time frames for custom orders vary for each order. Please note that USPS shipping times are running slower than usual due to COVID 19. If your item seems to be delayed please contact me and I will track it and keep you posted on its expected arrival. Please allow enough time for shipping when ordering Pawty items that you need by a specific date.

Please make sure that the shipping information you provide me with your order is accurate! I process and ship very quickly. Once your order is shipped to the address provided by you in your order there is nothing I can do if I have been given the wrong shipping information (and your order has already shipped). Please note that I cannot cancel an order that has already been shipped.

I take great care in packing your items to ensure everything arrives for you intact.
If you are in need of expedited shipping I offer shipping upgrades; if you don't see an upgrade for your item please send me a conversation through ETSY and I will arrange a listing for your upgraded shipping right away.

Lost Items: I ship every item with tracking and will provide tracking information to you when I ship. If an item is lost I will assist in the tracking process and do my best to resolve any issues.
Additional policies and FAQs
What are your shop hours?

For orders: The Misfit Manor Shop takes orders 24/7.
For questions: I respond to questions/conversations through Etsy Monday-Friday 8:00 a.m. - 5:00 p.m. (Eastern time). I make every effort to respond to messages within an hour of receiving them. During peak holiday selling times I respond to messages within 24 hours.
For production: I work in my studio Monday-Friday 8:00-5:00 p.m.
For Shipping: I process & ship orders Monday-Friday 8:00-5:00 p.m. I ship my orders quite fast. For items that I have in stock I typically ship within 24 hours (Monday-Friday). I don't pack and ship on weekends. If you are placing a custom order I will discuss processing and shipping time with you individually.

Are all the items in your shop made by you?
Yes! I make all of my items myself in my home studio surrounded by my family of special needs dogs. During the holiday season my wonderful husband works with me to pack orders and prepare my shipping materials.

What size Pawty hat do I need?
I sell Pawty hats in two sizes; large and small. Small hats are appropriate for dogs 35lbs and under. Large hats are appropriate for dogs over 35-40lbs. My large size pawty hats are NOT the same size as a party hat you would by in the store. They are narrower in the base and taller.

How much table confetti do I need?
I recommend 1 pack of confetti per table if you are decorating the entire table with confetti. I recommend 1 pack for 2 tables if you are decorating only around a centerpiece on your table.

What if I have questions?
I am very responsive to conversations through Etsy. If you have a question on one of my items please know that I will respond to you as fast as I can. I don't discuss orders placed on Etsy outside of the Etsy conversation platform.

Do you take custom orders?
I am happy to take custom orders if there is enough lead time for me to get them accomplished. I have even produced pet themed favors for dog lover weddings! Custom orders require me to source supplies, design, make and ship (which can take several weeks). If you are looking for a custom order please send me a convo through Etsy and let's talk about what can be done!

How do you pack your orders?
I take great care in packing my items. I purchase quality shipping mailers and wrap all items in plastic within the shipping mailers.

Can I have you ship a gift directly?
Yes! If you are purchasing an item as a gift for someone else I would be glad to ship direct to your recipient. I offer Gift Wrap at check out ($3.00). I use pet themed materials and include a hand written gift tag. Please make sure you put any information, such as a note for your recipient, in your Notes to Seller when you check out.
Privacy
I do not use customer information for anything other than what is was provided for (shipping). I do not share customer information in any form under any circumstances.