ThermalShockStudio

Small Batch Handmade Ceramics

55 Sales On Etsy since 2016

5 out of 5 stars (9)

ThermalShockStudio

Small Batch Handmade Ceramics

55 Sales

No items listed at this time
    xowen1474x

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    xowen1474x

    Announcement    Welcome to our shop! We make everything by hand in Maine & Massachusetts.
    Thank you for stopping by! Use code LOCAL for local pickup!

    Announcement

    Last updated on Sep 15, 2019

    Welcome to our shop! We make everything by hand in Maine & Massachusetts.
    Thank you for stopping by! Use code LOCAL for local pickup!

    Reviews

    Average item review
    5 out of 5 stars
    (9)
    See reviews that mention:
    quality 2 shipping 2

    About ThermalShockStudio

    Sales 55
    On Etsy since 2016

    Shop members

    • Owen Roberts

      Owner

      Owen Roberts graduated from Massachusetts College of Art and Design in 2015 with a BFA in ceramics. www.owenrobertsceramics.com

    • Erica Hood

      Owner

    Shop policies

    Last updated on March 12, 2019
    Thank you for visiting Thermal Shock Studio! Our studio is located in Southern Maine. Everything in our shop is handmade by Erica Lynn Hood and Owen Roberts. We hope you enjoy looking at our ceramics!

    Accepted payment methods

    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    I gladly accept returns
    Contact me within: 7 days of delivery
    Ship items back within: 14 days of delivery
    I don't accept exchanges or cancellations
    But please contact me if you have any problems with your order.
    Returns and exchange details
    Thermal Shock Studio only accepts returns if an item arrives damaged. We take a lot of time to pack our orders so they arrive safe. Please message us within 7 days of delivery if something has arrived damaged. Your message should include multiple photographs of the box, shipping materials, and damaged item. Damaged items must be shipped back to our studio within 14 business days in order for us to refund your money and file a claim.

    We do not offer refunds for ”defective” pieces. Our pieces are handmade so they are not perfect from a factory, but this is what gives them character. Our photographs show multiple views of each piece to give you an idea of our high quality craft and attention to detail. We will never post or sell any piece that is "defective" because we have high standards. For that reason, we will never ever sell "seconds" or "sale" pieces online or in person.
    Shipping
    We ship usps which always includes insurance and tracking information. If you have any questions about shipping please send us a message.
    Additional policies and FAQs
    We are currently not accepting custom, wholesale, or consignment orders. Sorry for any inconvenience.