Announcement   Interested in just renting stands? Used stands are returnable after your event for a partial credit. Message me for more details.

Announcement

Last updated on Aug 15, 2017

Interested in just renting stands? Used stands are returnable after your event for a partial credit. Message me for more details.

Sarah Owen

Contact shop owner

Sarah Owen

Reviews

Average item review
5 out of 5 stars
(163)
See reviews that mention:
quality 33 shipping 24 customer service 19
View all 163 reviews

Shop policies

More information

Last updated on Sep 1, 2018
Frequently asked questions
When can I expect to have my order in hand.

I offer two leadtimes, standard 2-3 week or rush 2-3 business days. These leadtimes are when your order is ready to ship and do not include shipping. Domestic shipping (excluding Hawaii and alaska) is an additional 1-3 days for metal stands and 1-7 days for wooden stands. International shipping is 6-10 business days. If you need your order sooner, I can ship express for an additional charge. I can not guarantee a delivery date on any order, so please allow extra time in case of delays.

Can I return my stands?

Usually. Damaged stands are always fully refundable. Stands that are not damaged and have not been used can be returned with a 15% restock fee (rush fees are not refundable), you pay for return shipping. Used metal stands can be returned for a 30-40% credit (not including rush fees), you pay return shipping. Customized stands or wooden stands that have been painted or used are not returnable. Rush fees and shipping fees are not refundable unless the item is damaged.

Can you customize the color?

Yes! If you would like them to be a little lighter or darker than pictured, just let me know. If there's a specific color you want them to match, I will do my best to match it.

Do you offer silver stands?

Yes. I used to sell silver, pewter and a darker iron finish in my shop, but stopped because they tend to leave a silver haze on your hands after handling them. The haze easily washes off your hands with soap and water and I never had any complaints about it, but it bothered me enough to stop listing them. If you are interested in any of those silver colors and are not concerned about the haze, just request a custom order for them.

Will any of your stands work outside?

All of my stands can tip over in the wind. If you plan on using then outside, I recommend the shortest height and small signs.