Thesteampunktrunk is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Thesteampunktrunk is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on February 3, 2011
Welcome to TheSteamPunkTrunk. Our number one priority is customer service and top notch pieces. We try really hard to give you one of a kind unique and special gifts for you to give or enjoy for yourself. Check back often as I will be adding many new items over the next few weeks to try to round out your steampunk shopping experience.

***There's been a lot of talk recently about the danger of radium dust (a radioactive material) in vintage watch parts especially the faces. I want to assure you that I have purchased a Geiger Counter and have tested all materials and finished pieces in my shop to ensure your safety and mine. All of my materials and pieces have "tested cold" and are perfectly safe. There are very very few sites on here that actually test for this Myself and Velvetmechanism are actually the only ones that I know of:)*****

Accepted payment methods

Returns and exchanges
God forbid something happens to your item due to my negligence in production, a full refund will be issued after return of the item. Thankfully this has only happened once, but it does happen as we are all human. Convo me if you ever have a problem. Exchanges can be made also but the item has no have been not worn please. Buyers remorse in NOT a VALID reason for a return.

Once items leave my hands and are left in the hands of the postal system, I am no longer liable for damages. This is one reason I am changing shipping policies. For some reason the postal service really does treat priority packages with more care and you will be happier with the speed in which you receive your purchase.

Please note: International customers are responsible for any and/or all Customs fees, taxes, and duties associated with shipping & purchasing to their respective countries, should they be assessed. Most country's Customs agencies open and/or assess fees to a random selection of packages. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations. I have no way of calculating how much these fees would be, should they occur, and I am not responsible for those charges. For any additional information please refer to your local customs agency.
Payment is kindly due at time of check out as I ship everyday and would rather have everything shipped that has been ordered.

If you are having a problem with Paypal please let me know...otherwise if payment has not been made within 24 hours sale will be canceled.

Paypal is our chosen method of payment, its safe(most important),easy and free for you.
Our shipping is changing as of Jan. 1, 2009!!!!
All domestic packages (orders) will be shipped priority mail via USPS with delivery conformation. FYI Priority shipping is currently 6.00 and that includes delivery conformation with a tracking number. Shipping charges on items will reflect both. First class shipping is available for international customers at reasonable rates.

Additional policies and FAQs
Custom order are always welcome, don't be afraid to ask. I am very convo friendly and will answer any and every note I am written. Sometimes its just a little thing you would like changed, just ask I am sure we can make it happen.