Announcement Where beautiful Swarovski Creations are made!
Where beautiful Swarovski Creations are made!
Anonymous on Aug 13, 2012
Item arrived damaged. Contacted shipper and she said, "if it was damaged in shipping that is not my fault... I dont know what to say ~ didnt leave here damaged.... " BUYER BEWARE!!!!!!!! I requsted repair / replacement / refund . . . at this point I didn't care which. She told me, "I am done in this matter." AGAIN . . . BUYER BEWARE!!!!!!! Expensive item . . . dishonest / discourteous seller. :(
Accepted payment methods
Insurance can be purchased for additional fees, just let me know if you require it.
All items are sent with delivery confirmations.
Refunds and Exchanges
Please include with your Return: Name, Order Number, email, return address, and whether it is a return or exchange.
Any personalized items or bulk orders are non-refundable.
Refunds will be returned through the same way you paid through Paypal for the amount of the item/s- not including shipping charges. Buyer pays all shipping expenses. Once your refund is completed your PAYPAL refund may need to be transfered (by you) from your Paypal account to your bank/credit card by clicking on WITHDRAW button which is located at the top of your Paypal page.
If you receive a damaged item please contact us as soon as possible, Claims for damage that exceed 10 days will NOT be honored. (buyer pays all return shipping costs- once ThingsIBling receives damaged item we will then send new item out at our expense.)
Shipping Info: All items are shipped USPS. You should have received an email from Paypal and Etsy letting you know your tracking or delivery confirmation number for your Order.
Note: Custom orders may take up to 21 business days to ship. If you are needing something by a certain date, please let us know and we will do our best to get your order completed by the time needed.