ThistleWoolworks' Shop Policies
I have been a fiber artist for over 30 years, and was a sheep farmer for 25 years. I work in a variety of media and techniques (felting, knitting, weaving, etc.) but mostly I use a wet felting process. Among the materials I use besides handmade felt are handspun yarn, repurposed leather, antique fur, contributions from nature, antique and craftsmen made buttons and beads, and waxed cordage.
I am passionate about fiber and texture is very important to me. I make my felt first and then the felt drives the finished product. I am heavily influenced by Northern cultures: Sami, trans-Siberian, and the northern Native Americans and Canadians. Elements of the Scottish and the Scandinavian can also be seen in my work, as well as some Tibetan, Mongolian, and other northern Asian and Steppe cultures.
Most of my bags are too small to carry as a "handbag", but really too big to wear around the neck. They are meant to either wear at the waist (with the strap tucked into or around a belt) or to hang on the wall as you would a piece of art. In my house, they hold things like knitting needles, glasses, spindles, jewelry, etc.
I accept payment via PayPal, personal check, or postal money order. No credit cards. PayPal is preferred and most expedient. If payment is by personal check or money order I do not ship the item until the instrument has cleared, usually about a week to ten days after I received it. I will acknowledge receipt. Please make your checks or money orders payable to "Carole Presberg". Cancellation of the order is possible up until time of shipment. See refund policy below.
I ship most items within the USA via Priority Mail® Small Flat Rate Box. To everywhere else I ship First-Class Mail® International Package.
Refunds and Exchanges
If you cancel your order prior to shipping but after payment, you will receive a complete refund. If you wish to cancel after shipment, I will refund the cost of the item after I receive it back, but you will be responsible for shipping costs in both directions. Refunds are only available within 30 days of receipt provided the item is returned in the condition it was received. You should contact me prior to returning an item so that we are in agreement as to course of action, since every transaction is different.
Last Updated December 14, 2014