Sorry, no made to order items at this time.
ThornwoodDesigns' Shop Policies
Welcome to Thornwood Designs! A truly handmade handcrafted store. Please look around and contact me if you have any questions.
I accept PayPal, Etsy Gift Cards and credit cards.
I will ship within 3-5 days of receiving payment (unless it is a MADE TO ORDER item, then see that listing for timetable of completion) and you should receive your purchase in approximately 7 -9 BUSINESS days after ordering (for the U.S) , and up to 1-3 weeks approximately for International customers.
I will ship USPS and will have a confirmation/tracking number attached to the shipment. I have NO control over how long the item takes to be delivered by the post office once it leaves my hand. Please use the tracking number that I send to you once I confirm shipment: this will tell you where in the delivery process your item is.
Shipping is typically USPS Parcel Select unless I state in the listing that it is Priority Mail: my larger mannequin dress form items are always shipped USPS Parcel Select to save on shipping costs. If you would like an upgraded shipping option (for U.S. only) then you must contact me and request an upgrade, provide me your zip code, then pay any additional shipping costs needed to send Priority Mail (U.S. customers only).
Refunds and Exchanges
Sorry, No Refunds or Returns. I work to explain the item as accurately as possible. I would only complete a return or refund if I have made an inadvertent mistake in the listing; accidentally placing wrong photo on listing, and/or wrong description.
Please read ALL of the information provided to you within the listing prior to your purchase, and ask me any questions about the product and I will try my best to answer your questions.
NO RETURNS ON sewing patterns or crochet patterns, or items listed as SOLD AS IS.
Additional Policies and FAQs
FAQ: Please read ENTIRE listing to get specific details of the item listed. Please ask any questions if the answer or information needed is not found in the listing.
Last Updated June 5, 2015