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for mailing list: email anne [!at] 1919vintage.com
slimlim62 on Dec 4, 2016
Shipping was fast and the blouse was in great condition. Only issue was it wasn't the size listed in the description and therefore does not fit. Brought it up to the seller and was only offered store credit. Have bought vintage in this brand before and know my size, which is why I made the decision based on the size listed and not the measurements (which can be wrong in my experience). Seller has not responded to my follow-up requesting a full refund, since the blouse was not advertised correctly. It has been almost two weeks since my last communication.
Anne responded on Dec 4, 2016
The measurements listed were 100% correct, as the buyer said, and the brand was not listed anywhere in the ad, so I'm unsure how the buyer made the decision based on brand when the brand was not listed at all. Size estimations are given as a courtesy; measurements are the best way to determine fit. I offered store credit, as I do with all fit issues to guarantee customer satisfaction, and the buyer was not interested. I'm sorry that she was not completely satisfied with this purchase.
For the past decade, 1919 Vintage has been scouring the Midwest for the best vintage clothing and accessories for shoppers around the world.
I specialize in high quality, wearable clothing and accessories that fit into the modern wardrobe.
I'm always happy to answer any questions or keep an eye out for a special piece just for you, so please feel free to contact me.
Accepted payment methods
- Accepts Etsy gift cards
I always reduce shipping on multiple items (see "if shipped with another item" in individual listings).
DOMESTIC BUYERS: Insurance is not included in the shipping costs. Please let me know if you would like to purchase insurance, so that you are covered in case of loss or damage.
INTERNATIONAL BUYERS: I ship using first class international--if you would like to upgrade to Priority, which offers insurance, please contact me for rates. Please note that you may incur customs charges from your local government. Insurance is not included in the shipping costs. Please let me know if you would like to purchase insurance, so that you are covered in case of loss or damage. I highly recommend you purchase insurance on items shipping internationally.
Refunds and Exchanges
Additional policies and FAQs
SIZING: Please refer to measurements for sizing. All size estimations are provided as a courtesy, but measurements are the most accurate way to determine if a garment will fit you.
VINTAGE CONDITION: Flaws that are above and beyond normal wear for a vintage garment are listed in the description. Please remember that vintage garments may show general minor signs of wear due to age. I will always indicate any major flaws or blemishes, but will not always mention very small flaws.
All items have been steam-cleaned before shipment. Items that are able to be laundered have been washed in allergen-free detergent. If you would like care instructions for your particular garment, just let me know and I would be happy to provide them.
GIFT WRAP: Always available! Just ask at checkout.