Announcement Hi there! AuClean is currently under construction and scheduled to open in late spring of 2015! Hope you stop by again to check it out, thanks so much!
Hi there! AuClean is currently under construction and scheduled to open in late spring of 2015! Hope you stop by again to check it out, thanks so much!
Anonymous on Aug 1, 2012
Excellent quality candle with a great scent! Very helpful service, and prompt as well. Have ordered both "off the shelf" and special order, both times I was extremely satisfied with all aspects of my purchase. Thanks Christin, see you next time...
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Refunds and Exchanges
I stand behind the quality of every item that I make and want you to be fully satisfied with your purchase. I'm a very flexible person, if you have any problems at all, please contact me as soon as you can so we can get it worked it out.
Please note that due to the fact that each candle is poured and crafted by hand, no two will be alike. I do my best to keep them as close as I possibly can in aesthetic appearance, however, sometimes there may be slight color/shape variations from batch to batch. This is normal and not something I will offer a refund or exchange for as it is nearly impossible to remedy due to the nature of my craft. If you wish to order in multiples, please try to keep this in mind so that they can be made in one large batch that will keep all coloring consistent and keep you a happy customer!
Additional policies and FAQs
I hope you are de”lighted” with your purchase! Please check back often for new scents, styles, and other handmade products soon to be added to TiagoDesigns inventory. As always, thank you for your patronage. I couldn’t do it without you!
DISCLAIMER – PLEASE READ
Candle burning is a responsibility, please always practice safe, sensible burning. Tiago Designs shall not be held responsible for injuries, damages, or losses resulting from the use of products purchased from Tiago Designs. Customer assumes all responsibility upon purchase. Please read and follow all CandleCare101 directions for the proper and most economical use of your products. Tiago Designs stands behind the quality of its items, if for any reason you are not satisfied, please contact me for immediate resolution. Purchasing products from Tiago Designs signifies your acceptance of this statement and releases Tiago Designs from any/all liability.
C A N D L E C A R E - 1 0 1
PILLARS, VOTIVES AND CONTAINERS
To maintain the beauty of your candle, maximize your scent throw, and burn safely refer to these simple steps:
Always remove packaging, adornments, and labels prior to lighting your candle. Always place your candle on a level, heat resistant, non-flammable surface. Keep candles away from fabrics, drapes and other flammable objects.
Always keep your candles out of reach of children and pets.
Choose an area to burn your candle that is free from drafts or wind. This can cause your candle to burn unevenly.
Wax and containers will become very hot and can cause burns. Do not attempt to move your candle while burning or while container is hot.
To maximize the scent throw of your candle, allow it to burn (especially the first time) long enough that the pool of wax it creates reaches the edge of your candle or container. The larger the melt pool, the more scent you will smell in the room. Your candle will also burn down more evenly and reduce “wax waste” along the sides.
Burning your candle for 2-3 hours is ideal.
Prior to lighting your candle, trim the wick to ¼ inch. After each burn when the wick is cool to the touch and wax is still pliable, straighten and center the wick. This promotes even, centered burning. Do not touch the wick immediately after extinguishing flame!
At times you may notice your candle smoking, this can be due to the following:
cause: wick needs to be trimmed
fix: extinguish candle and trim the wick to ¼ inch
cause: carbon build up or “mushrooming” on the wick.
fix: extinguish candle and trim off the carbon buildup on the wick with scissors
Other times some smoking may be due to the scent in the candle, the more concentrated the scent is in a candle the more likely you will notice smoking at times.
Keep your candles out of direct sunlight, while each candle made by Tiago Designs has a UV light absorber in them to help prevent discoloration, your candle can still fade and distort/melt when in direct sunlight for prolonged periods of time.
If you ever notice beads of oil on the surface of the candle this is caused by sweating, which can happen sometimes with highly fragranced candles. Just take a paper towel and wipe it off as it appears, it will cease in one to two days.
WARNING: Please remember that Hurricane candles contain real or artificial embeds in the shell that can be flammable. Never leave a Hurricane unattended. Always practice caution when burning a candle that contains real embeds (i.e. silk leaves, sea glass, coffee beans etc). Following these instructions for your Hurricane candle greatly reduces this risk.
Always remove packaging, adornments, and labels prior to lighting your candle. Always place your candle on a level, heat resistant, non-flammable surface. Keep candles away from fabrics, drapes and other flammable objects
It is very important to keep your Hurricane candles out of drafts/wind so the flame stays centered and the core burns centrically and evenly.
Gently pull your cooled wick to center after each burn when wax is warm to touch (but not hot; to prevent burns) and still pliable. This again promotes even, centered burning down the core of the candle.
Keep your wick trimmed to 1/4 inch so the flame doesn't burn too hot and melt the sides of the Hurricane shell as it burns down.
When I make Hurricane candles I take extra precautions in their design to help promote safety. There is a non-toxic wax hardener additive in every shell of a Hurricane candle I create allowing the shell a greater tolerance to heat/melting. I also use a thinner wick so that the burn pool is less likely to reach out to the edges of the core/shell causing any interference with the embeds.
If you follow these instructions the Hurricane shell should remain intact once the core has burned away. Hurricane candles are very beautiful candles to burn when taken care of properly. The fun part is getting to reuse the hurricane with a tea light candle! While it is likely to reuse the Hurricane with a tea light, it is not guaranteed.
Good luck and enjoy!