TicketyBu's Shop Policies
Welcome to Tickety Bu, where you can find exceptional hand dyed bamboo items for your home, bath and body.
Tickety Bu accepts Paypal. Payment is expected at the time of purchase. If not received within 24 hours of purchase, the item will be relisted. NY state residents will be charged 8.125% sales tax.
Domestic shipping will be USPS, first class, parcel post or priority, and include delivery confirmation. I strongly encourage customers purchase shipping insurance as I am not responsible for packages once they are shipped. The shipping charges on this site are based on the weight of the item. All shipping charges collected that are over $2.00 more than actual shipping costs will be refunded.
Orders ship out within 48 hours of payment. If there will be any delay in shipping, you will be contacted immediately.
Refunds and Exchanges
Unused items may be returned for a refund, excluding shipping costs, within 14 days. All Tickety Bu items are hand dyed. Colors can vary from dye lot to dye lot and piece to piece. Photos are color correct and I calibrate my computer monitor and match photo colors to the actual fabric. However, I cannot ensure that your monitor will accurately represent the colors in the fabric, therefore I cannot guarantee color or accept returns based on color.
Everything offered by Tickety Bu is hand made so items may vary slightly from one to another. I stand completely behind my craftsmanship and all items are guaranteed for 30 days. If you have any problems with defects, please alert me immediately. If it is past 30 days, I will do my best to repair the item. All repair or replacement decisions will be under the discretion of Tickety Bu. Shipping for repairs past the initial 30 day guarantee will be the responsibility of the customer. I'm easy to work with and very fair, please contact me with any concerns.
Additional Policies and FAQs
Be sure to check out our website ticketybu.com to see our gallery of colorways and to keep up with the latest info on all thing Tickety Bu. Don't miss stockings at our other retailers:
Last Updated February 22, 2012