TierraSolStudio

Hand Grown Plants + Handmade Ceramics For Plant Killers

Durham, North Carolina On Etsy since 2014

19,022 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

TierraSolStudio

Hand Grown Plants + Handmade Ceramics For Plant Killers

Durham, North Carolina | 19,022 Sales

Announcement    〰️ Handmade Ceramics 〰️ Hand Grown Plants 〰️ Hand Mixed Soil 〰️ For Plant Killers who are Plant Lovers. The original minis.

Free shipping on orders 125+
Code: YAYFREESHIPPING

See what makes us different:
www.tierrasolstudio.com

We make all our elements with our own hands and lots of love so you can find something to create a bright and happy space for yourself or someone you know!

All of our items ship within the US! Worldwide shipping for ceramics only.

Follow the fun and tag us on Instagram! www.instagram.com/tierrasolstudio

Announcement

Last updated on May 28, 2020

〰️ Handmade Ceramics 〰️ Hand Grown Plants 〰️ Hand Mixed Soil 〰️ For Plant Killers who are Plant Lovers. The original minis.

Free shipping on orders 125+
Code: YAYFREESHIPPING

See what makes us different:
www.tierrasolstudio.com

We make all our elements with our own hands and lots of love so you can find something to create a bright and happy space for yourself or someone you know!

All of our items ship within the US! Worldwide shipping for ceramics only.

Follow the fun and tag us on Instagram! www.instagram.com/tierrasolstudio

Items

19022 Sales
 

All Items

Seana and Yair

Contact shop owner

Seana and Yair

Reviews

Average item review
5 out of 5 stars
(3656)
See reviews that mention:
quality 122 shipping 428 customer service 161

Updates

About TierraSolStudio

Sales 19,022
On Etsy since 2014

Tierra Sol Studio makes hand formed ceramics, hand grown plants, and hand mixed soils—For Plant Killers who are Plant Lovers.

O U R S T O R Y

We are so happy you found us! We were plant killers too!

At Tierra Sol Studio, we design and make hand formed ceramics for the needs of each plant, hardy hand grown plants, and hand mixed soils—for plant killers who are plant lovers.

We want your plants to live forever and we spent years making that possible. We (Seana + Yair) started Tierra Sol Studio because we couldn’t keep plants alive.

Plants improve focus and are scientifically proven to make us happy, but we couldn’t grow any in our small dark apartment while I (Seana) was in graduate school. I began to study plants and their needs with the same dedication as my graduate research. We began to find the hardiest plants, conduct experiments, and would track which plants survived me being away for many months during fieldwork. I had made pottery since I was a kid and spent time working out how to create the best environment for each plant type.

We use only the highest quality and lowest maintenance plants. We grow all of our plants in our greenhouses. Yair and I craft each ceramic piece with our own hands though hand building or wheel throwing. We fire each planter using an unconventional method to make pots that are absorbent like terra cotta and best fit the needs of each plant.

If you have any questions about which plants are right for your space, just send us a message!

Now you too can have an Instagram page dedicated to your plant hoarding! You know you want to…

xo, Seana + Yair


p.s. Sign up for the Plant Killer Club to receive watering reminders, plant care tips, and exclusive surprises! http://www.tierrasolstudio.com/plant-killer-club.html


WEBSITE:
www.tierrasolstudio.com

INSTAGRAM:
www.instagram.com/tierrasolstudio

EMAIL:
tierrasolstudio [!at] gmail.com

Shop members

  • Seana

    Owner, Designer, Maker

  • Yair

    Owner, Maker, Customer Service

  • Annsley

    Shipping Manager

Shop policies

Last updated on July 7, 2020
Welcome to Tierra Sol Studio!
Website: www.tierrasolstudio.com
Instagram: https://instagram.com/tierrasolstudio/

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If you have any questions, concerns, or your item arrived other than expected, please contact us right away and we will do our best to resolve the issue during business hours Monday - Friday.

Please read the policies below.

As a company, we value the mental and physical health of everyone who works at our company. We demonstrate these values to our employees through policies that allow all employees to avoid any kind of mental distress via customer service. Our company strives to be a safe space where people treat each other with respect. No employee will be required to address aggressive behavior from any customer or potential customer. We reserve the right to refrain from contact with any customer that is behaving in a way that would cause distress to any employee.

DAMAGE DURING SHIPPING
In the rare case that a piece is damaged in transit, please take a photo of the damaged item and box and contact us within 24 hours. We are happy to replace any items that have been damaged due to our error as long as you contact us within 24 hours of receiving the item. We will respond to your message during business hours Monday-Friday.

COLD TEMPERATURES
Any plants traveling through temperatures below 40 degrees must ship with a heat pack (available for purchase through our shop). If packages traveled through these temperatures and arrived with a damaged plant, we cannot replace or refund the order, but plants may be repurchased. If there are no problems with your order due to our error you may return it, but may be charged a restocking fee to cover the time of our shipper.

CANCELATIONS
We ship orders as quickly as possible. We can only process cancellations on the same day the order is placed and - only - if the order has not been started. Any orders that are in the packing process and are canceled may have a restocking fee to cover the cost of work completed. We will respond to your message during business hours Monday-Friday.

HANDMADE QUALITY
Since all of our items are handmade and unique, there may be slight variations in size, color, or shape. We recreate pieces as close to the photo as possible. We match our plants with planters we make just for them. Since the size of plants varies, our planter sizes vary as well.

LIVING PLANTS
We only grow and use the highest quality and most hardy plants and spend each day caring for them until they arrive at their destination. Since we can no longer care for the living plants once they arrive at their destination, in the rare case that something happens to them after they arrive, refunds cannot be provided. We provide easy care instructions for each of our low maintenance plant varieties. In the rare case that something happens to your plants, we do have replacements available should you need. If something happens to any of your items during shipping, let us know within 24 hours and we will do our best to replace the item with an exact or similar match that meets your expectations. We will respond to messages during business hours Monday-Friday.

MISSING + LOST PACKAGES
We wait for each package to be scanned in by hand at the USPS. Your tracking information is in your order information in your Etsy account.

Once the post office receives your package, USPS is responsible for it. We recommend priority shipping so that your order is insured. The person who placed the order or receiver is in contract with USPS responsible for contacting the post office about lost or late packages. The USPS needs specific details about the home and package drop location from the receiver in order to process their search in the case of a lost or late package. If your package is lost or missing you will need to file a claim with USPS to find the package or receive a refund through the insurance included with Priority shipping.

Bookmark our website www.tierrasolstudio.com for plant care tip, exclusive offers, and sneak peaks of new items! And get social with us on Instagram: www.instagram.com/tierrasolstudio

Please let us know if you have any questions or issues with your order before assembly or leaving a review. We are happy to help with your order.
Shipping
Tierra + Sol ships items using insured Priority Mail and First Class to ensure that your items arrive quickly. A tracking number will be emailed to you when your item has shipped!

NEED IT QUICKER?
We have a rush shipping option for processing your order and delivering it to the post office within 24 hours! We also offer shipping upgrades during check out including Priority (3 days with 24hr Rush Order listing) and Express (1-2 days with 24hr Rush Order listing).

PACKAGING
All items are packed to ensure a safe arrival and are always beautifully packaged to be ready for gifting whether you are treating yourself or someone else.

Plant Shipping:
Plants should be unpacked and assembled as quickly as possible. We recommend opening the package right away to allow for light, but they do not need to be assembled in the planter if you would like for the receiver to have the fun of assembling. Plants and planters should be assembled and watered within 5-7 days of ordering.

Plants and planters are shipped disassembled so that they do not shift while being shipped. Each comes with easy and fun instructions for assembly and care. Please check your package for all pieces of your order.

SHIPPING ISSUES
In the rare case there is damage in transit please let us know within 24 hours of delivery and include a photo. We will do our best to send a replacement part(s) that are exact, or very similar to, the item(s) you ordered. Please contact us right away if this should happen. (See Returns and Exchanges for more information)

Change shipping address after purchase - We have a very small window of time in which we can change your shipping address before a package is shipped. Please contact us immediately if you need to change your shipping address. Shipping labels must be changed at the moment that the label is printed. We will try our best to change it for you but cannot guarantee a change in shipping. Should the address change not go through, you can reroute your package by calling the local post office for your original shipping address.
Additional policies and FAQs
GIFT MESSAGES
All of our orders are beautifully packaged and ready to be given as gifts. We are happy to send gift messages! We will not include a receipt unless otherwise specified. Just let us know that the purchase is a gift and what message you would like to include in the notes section during your purchase and we will hand write your message on a gift note!