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TigerLilyGems

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TigerLilyGems

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Shop policies

Last updated on February 4, 2011
Welcome to TigerLilyGems! I am in love with natural gemstones, glass and unique beads and the creative process of design. I am open to special requests of particular gems in a design and will adjust pieces to fit you.
Is this a gift? I will send to the recipient in gift wrap and with a personalized note from you without charge.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
I want you to love your purchase! If there is a problem once you receive the item, exchanges and refunds are possible within ten days upon receipt of the item. Beyond 10 days please contact me to see what we can work out.
Unfortunately the shipping fees aren't refundable, unless there is clearly a mistake on my part (e.g. wrong item).
Payment
Paypal (credit, debit, MC, VISA, AMEX, DISCOVER cards)
is the only method of payment accepted.

Washington State residents will be charged sales tax of 8.8%.
Shipping
I ship first class with USPS. If you have a preferred shipping method please contact me prior to purchase and I will let you know what it will cost.

All items ship within 3 days of receiving payment.

If you are overseas and wish to have me insure your package please contact me prior to purchase and I will calculate it for you.
I am required by law to state the value of the item on a customs form. Please be aware that each country may require extra fees or taxes upon arrival. These fees are the responsibility of the customer.
Additional policies and FAQs
Custom orders are welcome.