TimelessStudio365

PRIVACY POLICY

Last updated: August 23, 2026

This Privacy Policy explains how I collect, use, share, and protect your personal information when you purchase from TimelessStudio365, contact me, or otherwise use my services through Etsy.com.

This policy applies only to information I receive as an Etsy seller. Etsy has its own privacy practices, which are described in the Etsy Privacy Policy.

PERSONAL INFORMATION I COLLECT

To fulfill your order, Etsy may provide me with certain information, including your name, email address, shipping address, order details, and the product you purchased.

For personalized products, you may also provide names, dates, photographs, messages, or other information needed to create your order. If an order is being shipped as a gift, you are responsible for having permission to provide the recipient’s information.

I do not receive or store your complete credit card or payment account information. Payments are processed through Etsy and its payment providers.

WHY I USE YOUR INFORMATION

I use your information only when reasonably necessary:

• To create, personalize, process, and deliver your order
• To communicate with you about your purchase
• To provide customer service and resolve order issues
• To comply with Etsy’s Seller Policy and Terms of Use
• To maintain records required for tax, accounting, or legal purposes
• To prevent fraud, protect my business, or respond to a lawful request
• To improve my products and customer service when doing so does not override your privacy rights

I do not use buyer information for unsolicited advertising. I will not add you to an email or physical mailing list without your clear consent.

Customer-provided names, photographs, dates, or other personal details will not be displayed in advertising, portfolio images, social media posts, or product examples without express permission.

LEGAL BASES FOR PROCESSING

Where applicable under data-protection law, I rely on the following legal bases:

• Contractual necessity—to create, fulfill, and deliver your order
• Legal obligations—to maintain records or comply with applicable laws
• Legitimate interests—to provide customer support, prevent fraud, protect my business, and improve my services
• Consent—when you have expressly agreed to an optional use of your information; consent may be withdrawn at any time

INFORMATION SHARING

I share personal information only when necessary and only for limited business purposes:

• Etsy: Information is shared with Etsy as necessary to operate my shop, process transactions, communicate with buyers, and comply with Etsy’s policies.

• Production and fulfillment partners: For physical products, necessary order information may be shared with trusted production partners that manufacture, personalize, package, or fulfill your order.

• Shipping providers: Your name, shipping address, and other necessary delivery information may be provided to postal services and shipping carriers.

• Service providers: I may use trusted providers that assist with order management, file storage, bookkeeping, or other essential business functions. They receive only the information reasonably necessary to provide those services.

• Legal compliance: I may collect, retain, or disclose information when I reasonably believe it is necessary to comply with the law, respond to lawful government requests, prevent fraud, enforce my agreements, or protect the rights and safety of my customers or others.

• Business transfer: If TimelessStudio365 is sold, merged, or transferred, customer information may be disclosed as part of that transaction when permitted by law.

I do not independently sell or rent customer personal information.

DATA RETENTION AND SECURITY

I retain personal information only as long as necessary to provide my services and meet legitimate business, tax, accounting, dispute-resolution, and legal obligations. Order records are generally retained for four years and may be retained longer when required by law.

Personalized files and customer-supplied images are kept only as long as reasonably necessary to complete the order, provide customer support, or address a dispute, unless longer retention is legally required.

I take reasonable steps to protect the information in my possession and limit access to those who need it to fulfill an order or provide an essential service. However, no online transmission or storage system can be guaranteed to be completely secure.

INTERNATIONAL DATA TRANSFERS

TimelessStudio365 is operated from Salem, Oregon, United States. If you live outside the United States, your personal information may be processed in the United States or in another country where Etsy or a service provider operates.

These countries may have different data-protection laws from those in your country. When legally required, transfers are made using recognized safeguards, contractual protections, or other lawful transfer mechanisms provided by Etsy or the applicable service provider.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have the right to:

• Request access to the personal information I hold about you
• Request correction of inaccurate information
• Request deletion or restriction of your information
• Object to certain uses of your information
• Withdraw previously provided consent
• Request a portable copy of certain information
• File a complaint with your local data-protection authority

Some requests may be limited when I am legally required to retain information, need it to complete an active order, or have another lawful reason to continue processing it.

For information held directly by Etsy, including account and payment information, please contact Etsy through its Help Center or privacy settings.

HOW TO CONTACT ME

For purposes of applicable data-protection law, I, Jeffrey Wayne Higgins, owner of TimelessStudio365, am the data controller for personal information I receive and process in connection with my shop.

For questions, concerns, or privacy-related requests, contact me through Etsy Messages or by email:

Vegasjeff88@gmail.com

TimelessStudio365
Salem, Oregon, United States