TinasOnceUponATutu

Tina's Once upon a tutu and more

California, United States · 1537 Sales

TinasOnceUponATutu

Tina's Once upon a tutu and more

California, United States 1537 Sales On Etsy since 2011

5 out of 5 stars
(278)

Announcement   We do anything tutu, tutu's, tutu dresses for the Princess in your life. We also do custom orders. And embroidered birthday shirts and birthday outfits.

We have add heat transfer shirts. These shirts are not iron on, but the ink is transfered to the shirt using heat transfer materials. This is a good alturnative to embriodery if you are looking to save some money and only need a one time event shirt.

Announcement
Last updated on Sep 17, 2015

We do anything tutu, tutu's, tutu dresses for the Princess in your life. We also do custom orders. And embroidered birthday shirts and birthday outfits.

We have add heat transfer shirts. These shirts are not iron on, but the ink is transfered to the shirt using heat transfer materials. This is a good alturnative to embriodery if you are looking to save some money and only need a one time event shirt.

Tina Ortega

Contact shop owner

Tina Ortega

Shop policies

Last updated on September 17, 2015
Welcome to Tina's Once Upon a Tutu and more. I love to create custom outfits for your little ones. All tutu's and embroidered shirts are customed made . feel free to let me know what colors or changes you would like. I strive for 100% customer satisfaction. Please read the shop reviews and you will know that I am giving you my best effort.Thanks for stopping and may all your dreams come true!

Accepted payment methods

  • Money Order
Payment
All payments are acceptable through PayPal or money order or personal check. If you choose to pay by money order, I do not start processing your order until the money order has arrived. With personal checks I can not start the order until the bank has cleared the funds.
Shipping
Shipping: When ordering include your need by date in the note to seller box and I will get your order completed and to you on time. Due to high demand, in general, I am about 10 - business days out on orders, sometimes longer.

Shipping in the U.S. to most places takes three days. Please note, If you fail to include your need by date in the note to seller box then I will not be responsible if your outfit does not arrive on time.

international deadlines: If you live outside the U.S. Shipping can take between two weeks and a month. I can not predict what customs will do and will not be held responsible if it is late due to shipping. I do move international orders to the top of my work list to help speed up the overall process.

rush orders: Any order that is needed in 10 days or less is considered a rush order. For rush orders I do not charge any extra fee.
I strive for 100% customer satisfaction. Please read my customer reviews page and you will see that I try my best. Do to the short time frame and the extra effort to get the order done right away (many times I will work my weekend to get it done) all rush order sales are final and I will not issue a refund for any reason. This includes (even though they are rare) mistakes that are made on my part and/or if the post office fails to deliver on time. For rush orders you assume all risk and losses should they occur for any and all reasons.
Refunds and Exchanges
I do not accept refunds or exchanges. There is up to a $20.00 cancelation fee if I have already started to make the order. There is up to a $10.00 cancelation fee if I have not started the order. If you are not satisfied with your order please contact me. My goal is 100% customer satisfaction. And if I have made a mistake I will try to make it right. Please note my rush order policy, if your order is needed in 10 days or less.

rush orders: Any order that is needed in 10 days or less is considered a rush order. For rush orders I do not charge any extra fee. If I have made a mistake on your order, I will not be able to send another shirt or outfit due to the short notice.

Do to the short time frame and the extra effort to get the order done right away all rush order sales are final and I will not issue a refund for any reason. This includes (even though they are rare) mistakes that are made on my part and/or if the post office fails to deliver on time. For rush orders you assume all risk and losses should they occur for any and all reasons.
Additional policies and FAQs
When ordering it is important to include all the details about your order in the note to seller box. Due to the volume of email conversations I can not remember all request that are made. I rely on the info included in the note to seller box which shows up with your order. please review your info and make sure you include size, short or long sleeve shirt, number, or color changes, etc.

If you order a shirt that was created with a heat transfer machine, be sure to wash inside out in cold water. All heat transfer designs will fade a little after the first wash. If you want a more durable design you need to buy an embroidered shirt.