TommyLayOriginals

hand made artisan cabochons and designer pendants

Napa, California 2062 Sales On Etsy since 2014

5 out of 5 stars (1126)

TommyLayOriginals

hand made artisan cabochons and designer pendants

Napa, California | 2062 Sales

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Tommy Lay

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Tommy Lay

Reviews

Average item review
5 out of 5 stars
(1126)
See reviews that mention:
quality 90 shipping 238 customer service 139

Updates

I'm super proud to have found this piece of purple agate myself at Burro Creek. I've cut a few slabs from it and the rest will be polished for a beautiful display. Dont miss out on getting a cabochon from this phenomal rock while they're still available!
I have a small stash of very high quality leopard skin jasper slabs and I think it's time to tap into it for a beautiful cabochon or two.
View all 41 updates

About

TommyLayOriginals means quality and customer service

The name began innocently enough - while exploring the lapidary arts, cutting and polishing rocks and making stone pendants for family and friends, I posted a few pictures online and a friend asked where she could get her hands on a "Tommy Lay original." We giggled and started using the name and it stuck and became our Etsy store name.

What the name means for you is assurance that every piece that ships with my name on it has been lovingly crafted and inspected and packaged carefully so that it arrives in your hands as beautiful as I envisioned it to be. As a gesture of appreciation, we try to ship every order with a nice thank you gift that was thoughtfully chosen to match the spirit of your purchases.

Find out what real customer service should look like – if you aren’t happy with anything you purchase from us please let us know right away and we will do what it takes to make it right for you.

Shop members

  • Tommy and Eva Lay

    Owner, Creator, Designer

    We run the shop together - I manage Customer Service, Purchasing, Design, Manufacturing, Shipping, and Maintenance while Eva runs a tight ship in charge of Quality Control and Accounting.

  • Charley and Roxie the Malinois

    Security

    Charley guards the perimeter of the operation and keeps a close eye on his people. Roxie plays with her ball ... pretty much all day.

Shop policies

Last updated on September 22, 2017

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Shipping
Domestic shipping is free on most purchases. International shipping is a flat rate of $10 to all countries via USPS First Class mail.

Various upgrades are available at checkout.
Additional policies and FAQs
We are not able to refund or reimburse shipping costs on returned items.

More information

Last updated on Mar 28, 2018
Frequently asked questions
What level of quality can I expect in a TommyLayOriginal cabochon?

Every cabochon we sell is hand cut, shaped, and polished to the highest shine the stone will allow. Natural stones almost always contain surface features, textures, soft spots, vugs, healed fractures etc. We will never ship a stone showing poor craftsmanship with obvious scratches or blemishes. We try our best to note any excessive issues with the stone that you should be aware of. We never under any circumstances sell any stone known to have unstable fractures.

Are the backsides of cabochons polished?

The finish on the backside of our cabochons will range from highly polished with no blemishes to lightly polished showing some minor blemishes. We do our best to eliminate all obvious saw marks and scratches but backsides might contain some flaws not visible from the front of the stone. Every backside is flat with no noticeable wobble unless noted in the description.

If your jewelry design requires a cosmetic view of the backside of the stone please contact us before purchasing and we will let you know if we feel the piece is suitable for such an application.

What about cabochon girdles?

Our cabochons typically contain a girdle - a flat and polished edge around the outside perimeter of the stone. Girdle height will vary from stone to stone and we always try to show a laying flat view of the girdle in the photos. We do our best to provide a girdle of uniform height and smoothness around each stone, suitable for various methods of setting, but this can fluctuate on stones of greatly variable hardness. We grind a slight bevel around the bottom edge to reduce chipping. If your project requires a specific girdle height or angle please contact us before purchasing and we will be happy to take measurements and offer further advice. Girdle heights cannot be lowered because this would require a complete reshape of the dome.

How reliable are photos when it comes to color?

All of our photos are taken with a digital (cell phone) camera and we never alter the colors in any of our photos. Digital cameras have a tendency to enhance some colors such as blue and purple. To help you understand what the cabochon will look like, we try to provide at least one photo in four different lighting conditions; direct LED (5400k), ambient fluorescent, direct sun, shaded daylight. Please view all photos carefully before purchasing. Additional photos and/or videos of the stone can be made available upon request.

Do you ever use any artificial fillers or coloring?

No we do not. All of our stones are 100% natural unless otherwise specified. Occasionally we will sell materials that have been stabilized, fortified, or dyed, but we will always state this very clearly in the description.

Many stones contain natural fissures and pits that become exposed during the cab making process. It is common practice for cabochon makers to use clear epoxy to fill in these features to achieve a smooth surface. We avoid this because like all plastics, epoxy will turn yellow in a short amount of time. A filled cabochon might look great when you first receive it, but it will have dull yellow patches a year later.

Do you allow reservations?

Repeat customers are welcome to contact us and reserve an item as a verbal commitment to purchase the stone at the regular, non-sale price within an agreed upon time frame - typically two weeks.

We are sorry but we do not allow reservations for customers who have not purchased from us previously. This is due to repeated communication issues that have occurred (ie: it's not much fun trying to track people down weeks/months later to see if they still want the stone).