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Janelle Rene

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Janelle Rene

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Shop policies

Last updated on October 30, 2012
♥ Thanks for stopping by!

♥ I find inspiration in everything, but the pieces I create are pieces I would want to own, wear or display myself. I don’t create anything just because I think someone else might want it. I put a little sass and whimsy into everything in my life, my environment and my art.

♥ Please feel free to convo me with special orders.

Accepted payment methods

Returns and exchanges
• I believe prices are reasonable and feel confident that you will be happy with your purchase, Beaver Bloomers are intimate items and CANNOT be returned.

• As each plate is a OOAK original piece, I do not currently offer exchanges. I will guarantee a refund, or will redo any damage, but photo evidence is strictly required. Each piece is crafted typically from vintage china, porcelain or ceramics and therefore there may be slight imperfections to any piece including crazing and or small chips or cracks.

• If item has been damaged in the mail, please let me know. I am more than willing to work it out on a case by case basis, and, again, photo evidence is strictly required.
Payment
• I currently only accept Paypal. You do not need a Paypal account to pay with a credit card through Paypal. Many items are made to order and orders will arrive within 10 days after receipt of payment. I am willing to accept personal checks or money orders, but please convo me first so we can make arrangements.

• Please pay for your item within 7 days from the order date. Etsy is a two step system, you "order" then you "pay." I want to ship your item out to you quickly, and cannot do that if you do not pay. If you need some more time, I don't mind waiting at all, you just have to contact me to let me know. I'm happy to walk you through the payment process. Unless you have made a special arrangement to reserve items, if payment is not made within 7 days, then the sale will be canceled and items re-listed.

• Beaver Bloomers are intimate items and CANNOT be returned. If you wish to cancel your purchase prior to shipment, just let me know and we can undo the sale though Etsy. No hard feelings...

• Many items are Vintage and therefore are NOT dishwasher or microwave safe. Hand Wash Only! All items will include a product care label.

• I reserve the right to refuse service to anyone.

• I APOLOGIZE BUT I AM CURRENTLY UNABLE (or unwilling) TO SHIP TO ITALY or CHINA. IF YOU MAKE A PURCHASE FROM ITALY or CHINA YOUR ORDER WILL BE CANCELED AND PAYMENT REFUNDED.
Shipping
• If you want insurance, track and trace or have a strict deadline, please convo me because additional charges may apply.

• If the item you bought is inadvertently returned, additional postage charges will apply in the event you wish me to resend it. In that regard, kindly be certain your postal details are accurate.

• If you need expedited shipping, please contact me and I'll give you a quote. I ask that in the event you require expedited shipping that you kindly contact me right away after purchasing.

• Most items are shipped via regular first class mail. Smaller orders, such as one item orders and the like, do not have a tracking number.

• Whenever possible, recycled materials are used for shipping. I am likely to use recycled packaging (boxes, bubble wrap, cardboard) but will make sure your items are wrapped in clean and new material.

• I do not offer pick up to local people...but if you really strike my fancy, I'm likely to make an exception.

• I ship anywhere in the world BUT reserve the right to refuse to ship to any location. (AT PRESENT I AM UNABLE TO SHIP TO ITALY)

• All customs fees are the buyers responsibility. I will fill out customs fees with the correct price you paid, and will not put "gift."

• If the purchase is a gift, I'm happy to ship to the giftee's address, but you become responsible for the package once it is shipped.

• I APOLOGIZE BUT I AM CURRENTLY UNABLE (or unwilling) TO SHIP TO ITALY or CHINA. IF YOU MAKE A PURCHASE FROM ITALY or CHINA YOUR ORDER WILL BE CANCELED AND PAYMENT REFUNDED.
Additional policies and FAQs
• Convo me at any time through "Conversations" at the top of your Etsy profile.

• I am happy to gift wrap for FREE. Let me know who the gift is for and what to put on the card and your gift will be shipped directly to the gift recipient.

• I work in a smoke-free environment.

COPYRIGHT LAW:

Copyright does not protect titles, names, short phrases, slogans, familiar symbols or designs, etc (see Etsy Copyright FAQ)

In the event I use words or short phrases relating to a logo or brand name, it is purely a coincidence. Before filing a complaint, please feel free to convo me and bring any error to my attention.

Some of my items are tongue-in-cheek and of a mature nature, and not in any way meant to offend.