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Reviews
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stevelopez87 on Aug 12, 2022
5 out of 5 starsGreat purchase! Can’t wait to give these to my groomsmen. I’m upset I have to wait before I can use mine. I ordered 8 and love all 8 of the pictures of me and my groomsmen. I had to show someone and my fiancé agrees. Great customer service and communication, they really keep you updated of all progress involved with the order. Would definitely order again
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Sign in with Apple user on Aug 11, 2022
5 out of 5 starsSeller was very communicative and worked with me. I did not pay too much attention to the proofs and missed a pretty big detail. The seller remade the flask and reshipped it to me without any additional costs. Highly advise looking meticulously at the proofs before approving. My fiancé is so excited to gift these to his groomsmen!
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AJ on Aug 11, 2022
5 out of 5 starsToonedUp is so good that not only will I definitely buy from them again, they motivated me to use Etsy for all my gift buying in the future. They have a simple, straightforward process for providing photos of people to caricaturize, gave regular updates at each design stage, and even indicated which photos would need to be replaced due to occluded face/ears/mouth. It almost goes without saying that the final travel mugs, with the custom designs for my groomsmen, turned out phenomenal. I'm not regularly excited to see what gifts I've ordered look like, but I couldn't wait to open the box when it arrived to check out the finished creations, and can't wait to order from them again.
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allison on Aug 10, 2022
5 out of 5 starsCustomer Service was through the roof helpful! Since we are trying to keep these gifts as a surprise for groomsmen, getting pictures from all of the boys was a trial. Everyone was so patient with us, and the product turned out wonderful. We will be recommending this store for years to come!
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Riley on Aug 10, 2022
5 out of 5 starsThis beer stein is amazing! We purchased one for the best man at our wedding, and it is one of our favorite things we found. The customer service and communication were fantastic every step of the way. The picture turned out perfectly! It looks just like him. And they were even able to customize the shirt so he could be wearing his favorite hockey team’s jersey! We could not be happier with this purchase! And the best man absolutely loves it!
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Briana on Aug 9, 2022
5 out of 5 starsI can’t tell how amazing my stein turned out! Not only that, the customer service was outstanding and the turnaround time was incredible. 100% recommend.
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Kaitlyn on Aug 8, 2022
5 out of 5 starsLooks exactly like my uncle who will be my officiant! Great customer service & great product!
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Brittany on Aug 7, 2022
5 out of 5 starsSuch a cute and personalized gift for the pastor who is marrying us. Thank you again!
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Colton on Aug 6, 2022
5 out of 5 starsWonderful cups and the pictures turned out better than expected. Pictures to come.
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Melissa on Aug 13, 2022
5 out of 5 starsAbsolutely love the mug I bought for our officiant! Such attention to detail! Picture was awesome. So appreciative of the constant communication via email about the product I ordered. Quick turn around on shipping too. 100% would recommend and use again!!!
About ToonedUpGifts
Mug-Nificent Gift Ideas!
“I’ve always loved giving the perfect gift, but I was fed up with how hard those perfect gifts were to find - so I started making my own.
My hobby quickly became a business - and 34,000 happy customers later, our 60-strong team has drawn, printed and shipped over 150,000 awesome ToonedUp Gifts.”
-Sam Karazi, Founder of ToonedUp Gifts
Shop members
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Sam K
Owner
Sam Karazi was born into the arts world. As a young teenager he worked with Salvador Dali. No, not on any art projects. He fed Dali’s pet ant eater. Which is a shame because Sam hates bugs. But a jobs is a job ya know?
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Returns & exchanges
I gladly accept cancellations
I don't accept returns or exchanges
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
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Frequently asked questions
How long does it take to deliver my product.
The shipping estimate is written in every listing. if you are still not sure if you will receive your order on time please feel free to contact us at any time, we answer most questions within 12 hours.
Can I cancel my order?
Orders can be canceled and fully refunded before we start drawing your sketch (48 hours). That said, your satisfaction is still our NUMBER ONE priority, if you feel unsatisfied with anything related to your order please feel free to contact us at any time.
Do you charge for extra revisions?
We treat revisions on case to case basis.
1-If the reason of the revision is caused by our artists not following the customer's instructions, the revisions will be done free of charge.
2-If the revision is caused by the picture or instruction provided by the customer being not very clear or the customer changing their mind about the pose or project scope, the revision will be charged based on the time required to draw it. per example, if the customer request us to draw a hat and then decided he does not want the hat we will charge for redrawing the hair.
To Avoid being charged for revisions make sure you send the best pictures you have with as much information as possible to make it very easy for our artist to produce your artwork
Where can I send you the pictures and instructions?
After you place the order, you can send us the pictures and instruction either via Etsy messages or by email to support@toonedup.gifts.
Do you print your product on items other than the ones listed in your store?
No, before we list an item in our store we test the product to make sure our artworks can be printed and will look nice on that particular product.
We don't produce any items without previously testing it and making sure our customers will like it.