TootsandToad

Toots & Toad

Waterloo, Canada · 340 Sales

TootsandToad

Toots & Toad

Waterloo, Canada 340 Sales On Etsy since 2012

5 out of 5 stars
(61)

Announcement   All scarves are packaged in a clean white box, lined with colourful tissue paper, and include a photo card with styling options. If you are sending a scarf as a gift, ask for a FREE card to be included in the package!

Announcement
Last updated on Nov 30, 2015

All scarves are packaged in a clean white box, lined with colourful tissue paper, and include a photo card with styling options. If you are sending a scarf as a gift, ask for a FREE card to be included in the package!

Esther Slevinsky

Contact shop owner

Esther Slevinsky

Reviews

Average item review
5 out of 5 stars
(61)
C. S. Rowley

C. S. Rowley on Jan 1, 2016

5 out of 5 stars

So pretty and soft. I love it! It even came with a card showing more ways to wear it ~ very helpful.

Lindsay Broderick

Lindsay Broderick on Sep 23, 2015

5 out of 5 stars

Great quality, super nice ... great gift for friends with winter birthdays :)

View all 61 reviews

About

Couch Potato finds Creative Outlet

During a not so glow-y pregnancy in 2012, I could not do much more than sit on the couch and binge watch a variety of tv series on Netflix. Having the obsessive need to feel "constantly productive", I started crocheting gifts for family and friends, and for friends of friends... and when I ran out of people I knew to make stuff for, I started crocheting scarves to sell on Etsy. Thankfully I am no longer couch ridden, but still enjoy creating something special with yarn any moment I get to sit down. All scarves are designed and made by me.

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Shop members
  • Esther Slevinsky

    Owner

    I am an Illustrator from Ontario, Canada who loves anything creative, and making things is just another outlet for my hands to keep busy.

Shop policies

Last updated on December 16, 2013
Shop Toots & Toad for quality handmade items with unique design!

Accepted payment methods

  • Accepts Etsy gift cards
Payment
Payment available through PayPal or credit card. Payment must be received prior to shipping.
Shipping
Shipping available through Canada Post:

To the USA: Small Packet- US Air, 6-10 business days. Please note there is no tracking number available with this method of shipping. Shipping times may be affected by higher seasonal volumes (Christmas), or a delay at customs when the parcel enters the USA.

To Canada: Expedited Parcel, 2-4 business days, tracking number included. Shipping times may be affected by higher seasonal volumes (Christmas).

Please understand that I have no control over shipping times once I surrender a parcel to Canada Post. Delays may be caused by parcels being held at customs, for example. I will do my best to advocate on your behalf for late or missing parcels. If your order has not arrived with 21 days of that date it was shipped on, please contact me directly for investigation. It is Canada Post's policy to wait 45 days from the date of shipping before they start an inquiry for undelivered parcels to the USA.
Refunds and Exchanges
I take great pride in all my work and it is very important to me that you love the items you purchase from my shop! If you are not completely satisfied with your purchase, do not hesitate to contact me to discuss a refund. Here is my policy on returns:

*The customer is responsible to pay the postage to mail the order back to me, in good condition.
*Once I receive the returned order, I will refund via Paypal the cost of the item(s) minus a 10% restocking fee.
*Returns will only be accepted for a refund by contacting me within 30 days of the original purchase date.
Additional policies and FAQs
FAQs:

*Do you offer discounts on multiple purchases?
I will only offer a 10% discount on orders of 5 scarves or more being shipped to the same address. My goal is to be consistent and fair to all customers.

*What is the washing care for the baby blankets or scarves?
The yarn is washer and dryer safe. I recommend not adding my crocheted items into a load with towels or other fuzzy garments as the lint from the other items can stick to the yarn. You can dry blankets in the dryer, or if washing a scarf please lay flat to dry. Turn scarves with buttons inside out to avoid the button being damaged in the washer drum.

*Do you guarantee shipping times?
No, I do not as there are factors beyond my control (delay at customs, higher seasonal volumes, etc). Canada Post gives their shipping times as estimates, not guarantees. If you need an item shipped within a specific time frame, please contact me for a quote for other shipping options.

*Do you take custom orders?
Yes, for items similar to what I already stock in my shop. I will indicate how long it will take to make and when it will be ready to ship at time of purchase.

*Do you sell wholesale?
No, not at this time. I do not have a large enough stock to fill a wholesale order.

*Can I request the pattern(s) you use for your items?
No, my patterns are unique and at this time I do not share them.