Announcement
Welcome to Top Knot Chicago! Thank you so much for supporting small businesses! If you have any questions at all, please contact me and I'd be more than happy to answer!
Items
Featured items
All Items
Reviews
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Jayme on Jan 28, 2023
5 out of 5 starsGreat communication and super helpful. Nice quality and colors. :)
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Jayme on Jan 28, 2023
5 out of 5 starsGreat communication and super helpful. Nice quality and colors. :)
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Mimi on Oct 14, 2022
5 out of 5 starsReceived super fast! So cute. Perfect little bachelorette favors!
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Eileen on Oct 14, 2022
5 out of 5 starsShe responded so quickly to my questions and made sure I got these custom items very quickly! 10/10 recommend this shop
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Candice on Oct 6, 2022
5 out of 5 starsThese hair ties are so cute! They shipped quickly and are the perfect addition to our welcome bags.
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Jayme on Jan 28, 2023
5 out of 5 starsGreat communication and super helpful. Nice quality and colors. :)
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Jayme on Jan 28, 2023
5 out of 5 starsGreat communication and super helpful. Nice quality and colors. :)
About TopKnotChicago
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Each Knot is hand tied to perfection! -
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Our hair ties wrap 3 times around most ponytails. They are gentle on your hair yet have a strong, secure hold. -
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We love to see the color combinations our customers put together! -
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My Family, the motivation and inspiration behind Top Knot Chicago -
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Our best selling print and bachelorette favors in progress.
Top Knot Chicago
My name is Ashley Barrientez and I'm the owner and creator of Top Knot Chicago. I started Top Knot Chicago in July of 2016 with a desire to create opportunities for myself, contribute to my family while being home with my two sons and still express my passion and creativity.
My love for elastic hair ties, over traditional hair ties, is what ultimately led me to start this business. These hair ties are gentle on your hair and can be an accessory on your wrist more than traditional hair ties. I hand make every hair tie and design the cards that accompany them. I love that this business has been able to bring out many of the skills I’ve worked very hard on and I appreciate the joy I have while making them. I'm looking forward to expanding to more hair accessories that utilize more of my artistic passion.
This journey of beginning Top Knot Chicago has completely surpassed what I hoped for when I started this venture and I can't wait to see what the future has in store for Top Knot Chicago and myself.
Shop members
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Ashley Barrientez
Owner, Creator
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Sebby
Assistant
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Angel
Production Supervisor, Chief Office Mess Maker
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 1 hour of purchase
Privacy policy
More information
Frequently asked questions
Delivery Dates
Please note that I cannot guarantee the date you will receive your order, I can only guarantee the date I will ship out your order. Delivery date will depend on the shipping method you choose. These estimates are for delivery in the US only.
First class mail is estimated to arrive 2-5 business days after shipment depending on your location.
Priority mail is estimated to arrive in 1-3 business days.
Priority Mail Express (only service that is guaranteed) is estimated to arrive in 1 business day.
There can always be delays with the post office, please remember that once I drop the packages off with USPS I have no control over their movement. If you have any problems with your shipment I will do my best to help.
Shipping Addresses
Please double check your shipping address prior to ordering. We ship to the address as entered with your order; we are not responsible if it is shipped to an incorrect or old address. If any additional shipping costs are needed because of an incorrect address entered at checkout, it will be the responsibility of the buyer. No refunds will be given on orders returned to us due to an incorrect address.
If your shipping address is entered incorrectly after checkout, please contact us as soon as possible via Etsy conversations to let me know the correct address for shipping.
Custom and personalized orders
When purchasing a customized listing, please make sure to include the personalized information in the notes section of your order or in an Etsy convo.
If I have a question about your personalization or you have forgotten to leave your color choices/personalization, I will reach out to you via Etsy convo. If you do not respond within the standard processing time, I will delay your ship by date to allow more time for you to respond. If I receive no response after the extended time, your order may be cancelled and refunded.
Please keep an eye on your Etsy conversations when purchasing a personalized order. If I have any questions I will reach out to you via these convos. Thank you!