Announcement
Welcome to Top Knot Chicago! Thank you so much for supporting small businesses during this time. If you have any questions at all, please contact me and I'd be more than happy to answer!
* Please note orders will ship within the promised time frame but transit times with USPS may be longer than estimated due to current events. I appreciate your patience *
Announcement
Welcome to Top Knot Chicago! Thank you so much for supporting small businesses during this time. If you have any questions at all, please contact me and I'd be more than happy to answer!
* Please note orders will ship within the promised time frame but transit times with USPS may be longer than estimated due to current events. I appreciate your patience *
Items
Featured items
All Items
Reviews
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Nancy on Jun 18, 2022
5 out of 5 starsI have ordered from TopKnotChicago before and am so pleased with these hair ties. It is so nice to be able to choose the colors I want and will use rather that buying a packet from the store that out of the 5 ties I only like 2 of the colors.
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Christine on Jun 27, 2022
5 out of 5 starsSo cute! will be perfect for Bach gift bags! Quick shipping!
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Amy on Jun 21, 2022
5 out of 5 starsAdorable and love them they are exactly what I was looking for!
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Nakia on Jun 21, 2022
5 out of 5 starsThese came out great! I love how quick they shipped and Ashley's customer service was top notch! I had a question and Ashley was super responsive and worked with me to come to the best solution. I want to host another event just to have an excuse to buy more of these favors!
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Nakia on Jun 21, 2022
5 out of 5 starsI order these as something extra for myself and the colors are great!
About TopKnotChicago
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Each Knot is hand tied to perfection! -
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Our hair ties wrap 3 times around most ponytails. They are gentle on your hair yet have a strong, secure hold. -
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We love to see the color combinations our customers put together! -
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My Family, the motivation and inspiration behind Top Knot Chicago -
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Our best selling print and bachelorette favors in progress.
Top Knot Chicago
My name is Ashley Barrientez and I'm the owner and creator of Top Knot Chicago. I started Top Knot Chicago in July of 2016 with a desire to create opportunities for myself, contribute to my family while being home with my two sons and still express my passion and creativity.
My love for elastic hair ties, over traditional hair ties, is what ultimately led me to start this business. These hair ties are gentle on your hair and can be an accessory on your wrist more than traditional hair ties. I hand make every hair tie and design the cards that accompany them. I love that this business has been able to bring out many of the skills I’ve worked very hard on and I appreciate the joy I have while making them. I'm looking forward to expanding to more hair accessories that utilize more of my artistic passion.
This journey of beginning Top Knot Chicago has completely surpassed what I hoped for when I started this venture and I can't wait to see what the future has in store for Top Knot Chicago and myself.
Shop members
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Ashley Barrientez
Owner, Creator
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Sebby
Assistant
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Angel
Production Supervisor, Chief Office Mess Maker
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Items on sale
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
Delivery Dates
Please note that I cannot guarantee the date you will receive your order, I can only guarantee the date I will ship out your order. Delivery date will depend on the shipping method you choose. These estimates are for delivery in the US only.
First class mail is estimated to arrive 2-5 business days after shipment depending on your location.
Priority mail is estimated to arrive in 1-3 business days.
Priority Mail Express (only service that is guaranteed) is estimated to arrive in 1 business day.
There can always be delays with the post office, please remember that once I drop the packages off with USPS I have no control over their movement. If you have any problems with your shipment I will do my best to help.
Shipping Addresses
Please double check your shipping address prior to ordering. We ship to the address as entered with your order; we are not responsible if it is shipped to an incorrect or old address. If any additional shipping costs are needed because of an incorrect address entered at checkout, it will be the responsibility of the buyer.
If your shipping address is entered incorrectly after checkout, please contact us as soon as possible via Etsy conversations to let me know the correct address for shipping.
Custom and personalized orders
When purchasing a customized listing, please make sure to include the personalized information in the notes section of your order or in an Etsy convo.
If I have a question about your personalization or you have forgotten to leave your color choices/personalization, I will reach out to you via Etsy convo. If you do not respond within the standard processing time, we will ship your item WITHOUT the customized information and with the hair tie colors featured in the first picture of the listing you purchased. No refunds will be given for items that did not receive personalization and the buyer was not responsive to our message regarding needing the custom information.