seekingrex on Jul 14, 2015
Product itself is great. Felt a bit duped on delivery. Said ready to ship in 3-5 days- assumed that meant it would. This influenced my decision to buy from this seller rather than others, as I needed it by a certain day. It was actually shipped 2 weeks after I ordered it.
Accepted payment methods
- Accepts Etsy gift cards
Please ensure your Etsy address matches your Paypal address or shipping will be delayed until you confirm the correct address.
California residents are subject to a 8.375% sales tax
Shipping within the US is $2.00 for the first item and $0.50 per item after that. Items are shipped USPS First class delivery times 2-5 business days.
All international orders are shipped USPS First class international and can vary greatly between 1 and 6 weeks. Tracking is available in the US but not once the item leaves the country. It you are uncomfortable with this please contact me for a quote on other shipping options. All customers are responsible for customs fees. In order to ship international orders the address must be in the english alphabet.
Customs fees: International customers are responsible for all fees imposed, including import taxes, customs duties, and fees levied by the buyer's country. Additional charges for customs clearance must be borne by the recipient; I have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays of weeks or months. All international orders will have full value declared on customs forms - no exceptions. I do not refund original shipping charges for buyers who refuse items due to not wanting to pay the customs charges applied by their country
Shipping to Canada and Mexico is $5 for the first item and $2.50 per item after that.
European Union is $8 for the first item and $4 per item after that.
Every where else is $10 for the first item and $5 per item after that.
Insurance may be added at additional cost. Please include a note in your message to seller at time of purchase indicating if you would like insurance.
Refunds and Exchanges
I understand that ordering items from the internet is a leap of faith. While I make every effort to describe each piece fully sometimes an item arrives and it just isn’t what you pictured in your mind. If this is the case please contact me with in 3 days of receiving the order. I will process a refund or exchange upon receipt of the item. Please do not send back items without contacting me first. Unfortunately shipping costs are not refundable and an additional fee will be charged for shipping exchanges unless the item was incorrectly represented in the listing.
Damages, Defects or Incorrect items
If an order arrives and it is damaged, defective or the incorrect piece please contact me within three days. I will expedite a replacement order containing shipping and packing materials to ship the defective item back to me at my own expense.
Damages that occur during the life of your piece
I take great pride in my work but many of the materials I use are delicate. The fine chains, vintage linens and dainty laces cannot stand up to rough usage. If an item breaks or is damaged please contact me with details. I will make every effort to repair the item. Unfortunately if the damaged portion is a vintage piece it may not be possible. No refunds or exchanges will be issued after 7 days.
Additional policies and FAQs
I always welcome custom orders. If you see an item in my “sold” section that you are in love with or would like to change colors or materials feel free to convo me.
If you are interested in wholesale prices and policies please contact me for details.