Torielen is a much needed outlet for all my creative juices. I love anything fun, whimsical and vibrant that can pretty up you or your environment and i hope this comes through in my designs, Thank you for visiting Torielen!
Accepted payment methods
PLEASE NOTE: You do not need a PayPal Account to pay for your items through PayPal. You just choose the PayPal Option during checkout. After you submit your order click the “Pay Now” button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account. (guest checkout).
i require payment within 7 days of committing to buy an item and will post within 24 hours of doing so.
CUSTOM ORDERS: I begin working on custom orders after payment is received.
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
I offer combined postage on all my items where possible
up to 500g for $7.95
- this could be 2 to 3 or even 4 of my items, but please contact me with a list of items you are interested in to confirm if unsure.
up to 3Kg for $15.50
these usually take 1-6 business days to arrive
to most countries overseas, UK, USA etc
items can be combined up to 250g for $
delivery usually takes 10 business days via airmail but can even be longer
please use this link to help you, or simply send me a message, i will reply promptly
please note: items over 500g to the USA attract an additional $ customs fee
*** Also with the international shipping, they have brought on VAT taxes for other countries. I do not account for this and please be aware of your countries policies and costs before shipping and take that into account when purchasing from the USA. I simply charge what it costs to ship the package from me to you.
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Here on Etsy:
Refunds and Exchanges
Just contact me within: 5 days of delivery
Ship items back to me within: 7 days of delivery
Shipping the item back to me would be at the purchaser's expense. However, once it is shipped back, I am more than happy to issue a refund or exchange for another item. Refunds are not given on custom orders unless I make an error.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional policies and FAQs
If you have any questions, comments or suggestions please send me a message. If you are dissatisfied in anyway, please contact me and I will address the situation.
I gladly welcome custom orders, if there is something you see in my store but would like it in a different colour or perhaps in multiples, i can always create custom orders, just inquire within as to availability
DISCOUNT FOR BULK PURCHASES:
Contact me for details.
Wondering how to use coupon codes?! Here's an explanation to walk you through it.... https://www.etsy.com/help/article/350
My items are created for you to use only. Please refrain from reproducing,copying or using my designs for your own profit