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Torticolis' Shop Announcement

I use a variety of materials, from fine silver to base metals, including fimo, shells, leather and aluminum. The materials are listed in the product description.

I am mindful of allergies and use nickel free plated base metals as well as offer a version of earwires in sterling silver for every earring.

Have you ever fumbled with your claps, needed to ask for help? With magnetic clasps, the problem is solved!

I make it a point when I design jewelry to close every loop, twist it and cover it with a crimp cover, to make them unopenable. That way your necklace should not 'break' under normal wearing conditions.

Torticolis' Shop Policies

Payment

Payment accepted: paypal and direct checkout.

Shipping

I ship the day of payment reception.
Shipping - regular mail, in a cotton filled box inside a bubble wrap enveloppe.
Delay 7-10 (international), 3 days local.
Email me to add insurance, to ask for a faster ship time, etc.

I have added a more affordable shipping option to some items; where possible: I ship the item packaged directly in the bubble wrap enveloppe, without a cotton filled box. This cuts the shipping cost in half, as the package is thinner.

There is always the option to have the item shipped in a cotton filled box, Inside the bubble wrap enveloppe at an extra cost.

This information is included in the listings where this is applicable.

Refunds and Exchanges

30 days with return of purchase.

Additional Policies and FAQs

If you do not find quite what you are looking for, or want a piece altered, please email me.
The turn around time is very quick - once I receive your order and the payment is complete, I ship out within a day.

Seller Information

Caroline Dulude
104-232 boul. Alexandre Tache
Gatineau, QC
J9A 1L4
caroline.bijoux [!at] videotron.ca

Last Updated February 11, 2015