TotallyObsessed

Totally-Obsessed

El Paso, Texas · 1506 Sales

TotallyObsessed

Totally-Obsessed

El Paso, Texas 1506 Sales On Etsy since 2009

5 out of 5 stars
(272)

TotallyObsessed is taking a short break

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Note from shop owner If you need an order please convo me or send me an email at
totally- obsessedorders [!at] outlook.com

Thank you
Cecilia

Note from shop owner

Last updated on May 21, 2017

If you need an order please convo me or send me an email at
totally- obsessedorders [!at] outlook.com

Thank you
Cecilia

totallyobsessed

Contact shop owner

totallyobsessed

Reviews

Average item review
5 out of 5 stars
(272)
JenD1104

JenD1104 on Apr 16, 2017

4 out of 5 stars

Great product. Glad I finally got around to ordering it. I did think I had ordered the set with the bow and arrow, not the stars Titan's Curse set, but my son is OK with it. Thanks for the great product.

Natural Selector

Natural Selector on Mar 23, 2017

5 out of 5 stars

Beautifully made piece and exactly what we needed to hang on our Christmas Tree. Beware the provided shipping times as this product can take some time to arrive, so plan ahead. Must have for any fan!

Natural Selector

Natural Selector on Mar 23, 2017

5 out of 5 stars

Beautifully made piece and exactly what we needed to hang on our Christmas Tree. Beware the provided shipping times as this product can take some time to arrive, so plan ahead. Must have for any fan!

View all 272 reviews

Shop policies

Last updated on November 8, 2016
Thank you for stopping by my shop. Here at totally obsessed we strive to help the avid obsessor achieve their obsession with unique quality gifts.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Payment is due in 3 days, if payment is not received Totally-Obsessed reserves the right to cancel the transaction. Unless contact is made to make payment arrangements.

In the event of cancellation there is a non refundable $1.00 fee and $5.00 or 20% whichever is greater, restocking fee on all orders.
Shipping
Processing takes 48hrs, it may take longer if payment is made by online check or payment is withheld for any reason.

Please view our Business Hours as we do not count them the same as the etsy generator.


>>>Rush Orders>>>>>
Ship with priority mail via USPS IN the US and first class for international orders. Upgrades on shipping can be done to any order and are the responsibility of the buyer.

>>>International Orders>>>
please contact me if you would like to know where i ship to, I do not ship to Italy, Singapore, China, Russia and Hong Kong as of right now, all other countries will receive mail via USPS first class unless postage is paid for priority.


We are not responsible for lost,stolen, or damaged items. Insurance can be purchased for any order.




We try to offer low shipping costs, in doing this we up cycle. We up cycle boxes to help keep costs down and reduce consumption.

International orders:
TO only ships to Canada and the UK. first class international postage. All other countries I will ship first class but cost will be higher as insurance will need to be purchased for your items, and they are checked in at the main post office, all costs are included in the shipping price.

Please take into account that things do happen and I cannot control delays due to weather, strikes, and other disasters that I am not in direct contact with.
If you are not comfortable with any of the listed policies please do not purchase.

*International Buyers – Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. If the item is refused or not picked up because you do not wish to pay the duties, a 50% restocking fee will incurred.


Please check with your country's customs office to determine what these additional costs will be prior to buying.
Refunds and Exchanges
All sales are final. However, I will exchange an item if there is a defect. I will not refund or exchange an item due to buyers remorse.

All US customers have 10 days within delivery confirmation to contact me with issues. Such as damages, missing items, etc.

All Canadian and UK buyers have 30 days from postage date to contact me with any issues such as damages, missing items, etc. If it shows as delivered you will have 10 days from delivery date.

All other international buyers have 30 days from postage date to contact me with any issues such as damages, missing items, etc. If it shows as delivered you will have 10 days from delivery date.

If an international sellers does not pick up item from local post, marks return to sender because they do not which to pay taxes or duties I will only refund half of the item total minus restocking fees. Shipping is non refundable.

Missing information, in the event you do not provide full address, name etc and previous attempts have been made to reach you, your order will be cancelled. A refund will be issued for partial order. Your reimbursement will be half of the full price and the shipping will be partial refund. You may repurchase again and the previous purchase be applied. Ex: full order price is $20 plus $4 shipping I will refund $10 for your order and $2 for shipping. You may then repurchase and I will apply the $10 and $2 that was not refunded, however, you may be subject to wait again and your item will go to the next person depending on wait time.
Additional policies and FAQs
I reserve the right to switch out colors or beads if they become discontinued without any notice. I reserve the right to change artwork at any time. In the event your item is out of stock and you cannot be reached, I will substitute for the same quality or equal value with something of the like, example : Bow and Arrow bead for a Moon and Stars bead or vice versa.


New Business Hours for 2015

Business Hours:
Tuesday- Friday from 10am-5pm

TO does observe all national holidays.

*Colors of items are subject to change at any time. We reserve the right to substitute a item that is similar in color. Often with paint if a color becomes discontinued or no longer is available for stock I will use something similar.






ORDER,MAKING,&SHIPPING PROCESS~~~~~~~~

Please know our Business Hours or visit our official webpage to view an order calendar for the month, it will tell you your exact shipping date.

1.Your order is placed, (if placed after business hours/business days, your Order Date will show as the next day business)
2.Processing takes 48hrs, may take longer is payment is made by online check or payment is withheld for any reason
3. The Made to Order process begins. This takes (view listing for current time frame) weeks (unless it is holiday time frame)
4. Your estimated ship date will be about the same day as generated by etsy or 4-7 days after, as Etsys generator does not take into account my business days.
We are not open on weekends.

During the month of October to January there is an additional time added to this proccess

>>>Rush Orders>>>>> have an excess charge, plus shipping charge
1. order is placed, when payment is cleared
2. beads are painted, i have some in stock specifically for Rush Orders
3. Shipped out 7 BUSINESS days after order is placed with priority mail via USPS, unless done on weekends

4. During the holidays Rush orders take 14 BUSINESS days to ship out. This does not include the processing time.