TownsendHoneyFarm

Family Owned & Operated, FL USA Beekeepers, Buy Direct!

Starke, Florida
|
| 4,099 Sales | 5 out of 5 stars 5 out of 5 stars

TownsendHoneyFarm is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Welcome to our shop! We are excited to share the products our bees have created with Etsy customers around the USA.
Sooooo..."beee-line" over to our listings and see what the "buzzzzz" is about!
Also, make sure to check out our shop FAQ for the 411 😉
OH, and don’t forget to favorite our shop!

Have a Bee-u-tiful Day!💛🐝🍯

Announcement

Last updated on May 24, 2022

Welcome to our shop! We are excited to share the products our bees have created with Etsy customers around the USA.
Sooooo..."beee-line" over to our listings and see what the "buzzzzz" is about!
Also, make sure to check out our shop FAQ for the 411 😉
OH, and don’t forget to favorite our shop!

Have a Bee-u-tiful Day!💛🐝🍯

Items

4099 Sales

Etsy automatically translates most text on the site to your preferred language.

See in original language

 

All Items

Etsy automatically translates most text on the site to your preferred language.

See in original language

Townsend Honey Farm LLC

Contact shop owner

Townsend Honey Farm LLC

Reviews

Average item review
5 out of 5 stars
(1180)
See reviews that mention:

About TownsendHoneyFarm

Sales 4,099
On Etsy since 2018

Our mission is to provide the consumer with the best tasting, pure, unprocessed, raw honey & pure beeswax possible!

Our family began our journey of beekeeping as a hobby in 2008. As our love and knowledge of beekeeping grew, so did our hives and honey production. After a few years we progressed to the level of commercial beekeepers and “officially” formed our family business. To this day we are completely family owned and operated. Annually we keep approximately 2000 hives.

Our family honey farm is located in Starke, FL which is in the north east Florida area between Gainesville and Jacksonville. We have numerous bee yards within the State of Florida and transport our beehives throughout the state during the various blooms and nectar flows for honey production. At the beginning of each year we also transport our hives to the State of California for the annual almond pollination.

We are State of Florida Apiary Licensed & Inspected, FDACS Retail Food Establishment-Licensed, FDA Farm Facility Registered, Fresh from Florida Members, ANSI Certified Food Protection Manager (LeeAnn), True Source Honey – Registered Beekeepers and Members of the Florida State Beekeepers Association.
Our son Bo attended the UF/IFAS Master Beekeeper Program (MBP) and has earned the following certifications:
2012 Apprentice Level Beekeeper Certification, 2013 Advanced Level Beekeeper Certification

We appreciate your trust, and we'll do our very best to continue to give you the kind of products and service you deserve. Rest assured you are buying direct from the beekeepers. If you have an issue with your order, please contact us and give us the opportunity to make it right. Thanks again for your business, thank you for supporting American Beekeepers and American Small Business! Proudly Made in the USA!

The Townsend Family
Waylon, LeeAnn, Bo, Taylor and Carrie
and Spouses Colt and Kieyra!

Shop members

  • Townsend Honey Farm LLC

    Owner

  • LeeAnn Townsend

    Owner & Mom, Customer Service & Creative Designer, Beekeeper

  • Waylon Townsend

    Apiary Advisor, Beekeeper...and Dad

  • Bo Townsend

    Chief Operating Officer, Beekeeper

  • Carrie Townsend Caputo

    Chief Operating Officer, Beekeeper

  • Taylor Townsend Jowers

    Office Assistant

  • Colt Caputo

    Beekeeper & Carrie's Husband

  • Kieyra Harris Townsend

    Beekeeper And Bo's Wife

Production partners

  • FL Cosmetic Manufacture 06522

    FL, United States

    FL Cosmetic Manufacture 06522 uses our pure beeswax and Raw Honey to create some of our finished body products. In the State of FL, a FL Cosmetic Manufactures License is required to assemble most items used for the body. We work closely together developing the product formulas used in our items.

  • A Print Shop

    San Francisco, CA

    Townsend Honey Farm LLC designed this item with the help of a printing and shipping company based in the USA.

Shop policies

More information

Last updated on May 18, 2022
Frequently asked questions
What happens if my order is damaged during shipping?

This policy MUST be followed or refund/replacement WILL NOT be provided. Due to current issues with USPS & THEIR policies, the follow procedure must be followed. If you receive a box w/damaged contents, please message with photos of all damaged item(s) & the shipping box with shipping label attached, & we will submit the insurance claim with USPS. Please DO NOT refuse the package. It will delay the time for replacements to be shipped or a full refund. You must keep all items w/ box & take to the PO for inspection/verification. Refunds/exchanges will not be processed until the items are signed as inspected & photo sent of documentation back. Due to non compliance in the past from customers & USPS fraud these requirements must be followed.

Do you offer a bulk order discount?

We do offer a discount for large bulk orders. Please contact us for more information or to place a custom order.

What is your Shipping Policy?

Orders will be shipped out within 1-5 business days after payment depending on the item and what is stated in the description.

Custom and larger orders effect processing time so that is why we allow approximately 1-5 days. If for some reason your order should take longer, you will always be notified and given the option to accept or decline the order prior to custom purchase.

We know how important it is to receive your items as soon as possible, we will always work hard to get orders out as quick as we can. We can’t however control the shipper so once it leaves our hands we have no control over their processing. Please see our FAQ for more details.

Do you offer custom and personalized orders?

Yes! Please contact us with your request and we will try our very best to help you.

We can do many different kids of custom bottles/containers, stickers, hang tags, even custom gift boxes!

Message us and see how we can bring your idea to life!

What method and days do you ship?

We ship via USPS Priority Mail unless it is a very small item and USPS First Class is a more economical option. We ship M-F by 4pm EST. (That is the time our local P.O. closes)

What if I don't like the taste of the honey, can I get a refund or exchange?

No, I am sorry, we do not offer refunds or exchanges for this reason. Please read our "Honey Purchasing Policy" stated in each listing containing our honey. Also, Honey is unique in that it does not spoil, or "go bad" and it does not ever require refrigeration.

What if my order sent to me was incorrect?

We check our order packaging for accuracy, but we are human and mistakes can happen. If you are sent something incorrectly, please contact us WITHIN 24 hours of delivery so that we can address the problem.

What are your business hours?

Our Etsy shop is open to processes orders M-F 8am-5pm EST. We do answer questions outside those times, and will reply as quickly as possible so feel free to send any questions our way!

What if my package is lost during shipping?

*FIRST Please, make sure you have entered your correct shipping address while placing your order. We are not responsible for an incorrect address sent to us. If we suspect there is an address problem we will email you for confirmation.

*Please make sure you are shipping to an address that can accept PACKAGES from USPS!

During holidays & with Covid the USPS can run into some delays. This is beyond our control. Please follow your tracking number. If loss is suspected within a reasonable time, we will file a lost package search. If it can not be located by USPS in 15 days then an insurance loss claim will be filed. You will be offered either a full refund or replacement at that time.

Seller details

TownsendHoneyFarm is considered a professional seller (known as a trader) in the EU. What's this?