KalaiDesign

Lenina Villela

Mexico City, Mexico

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Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Hello and thanks for visiting!
If you are someone who seeks for beauty in everything, people, places and nature alike, you'll find something here for you. Let's celebrate nature, beauty and elegance together.
Adorn your life! :)

Announcement

Last updated on Sep 21, 2020

Hello and thanks for visiting!
If you are someone who seeks for beauty in everything, people, places and nature alike, you'll find something here for you. Let's celebrate nature, beauty and elegance together.
Adorn your life! :)

Items

 

All Items

Tania Lenina Gutierrez Villela

Contact shop owner

Tania Lenina Gutierrez Villela

Reviews

Average item review
5 out of 5 stars
(84)
See reviews that mention:
Quality 4 Shipping 12 Customer service 7

About KalaiDesign

Sales 227
On Etsy since 2012

Welcome! I'm happy that you are here.

If you are someone that loves nature, that has a deep connection to all the living things (especially birds), and to the beauty of the world, or if you have a penchant for abstract, letters or good things from the past, I'm sure you'll find something that pleases you here.
I experience joy when I make art, and I'd like you to experience positive things when you look at it. The world needs more kindness and compassion and this is my small contribution to it.

Shop members

  • Lenina

    Owner, Maker, Designer, Curator

    Nature is an endless source of enjoyment, entertainment, tranquility and knowledge. My work is almost always inspired by nature and I want to share that peace and enjoyment with you.

Production partners

  • Sara Villela

    Mexico City, Mexico

    Sara is my mom! She collaborates with design and production- so we can come up with a great variety of techniques and ideas. Many times she produces a part of the item and I finish it, or vice versa.

Shop policies

Last updated on January 27, 2021
Hello there! I hope that you find something here that makes you feel joy every time you look at it.
I firmly believe that love and kindness are the way to go, and they will open every door at the end.
Everything you see here is made with love and care. I will always be truly honored to know one of my pieces will have a new home.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 12 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
If you are unhappy with your order for any reason please contact us within 5 working days of receiving your package. We will do our best to resolve the problem quickly. Refunds and exchanges are taken on a case-by-case basis.

Some thoughts on this: I can't issue a refund if you believe an item does not look EXACTLY as shown in the picture. Everything is handmade, one piece at a time, I don't use molds for my pieces. So every piece looks a bit different from the other, even if it is two of the same.
Payment
Simplified payment policy:

You can pay with Etsy Payments now! Yay!
Shipping
COVID19 ANNOUNCEMENT: The world is kind of messed up and mail and delivery services are overloaded with work, this means packages are taking much longer than expected. If you have no hurry receiving your item then let's wait a bit longer.
Shipping upgrades may be available for your location (DHL or FedEx), please ask for a quote.

Simplified shipping policy:

1.- I ship packages as fast as I can, depending on the amount of work that has been ordered.

2.- I kindly ask for your understanding that I can not assure a precise delivery date, because mail delivery is out of my (and everybody else's) control.

3.- Christmas season makes packages take longer in the mail.

4.- If you need your item by a specific date, please get in touch so we can find out if it’s possible. (see #2 or #6)

5.- I provide you with a tracking number that can be used on your national mail website (though it may take 1-2 weeks to show up)

6.- The only way I can offer express delivery is via courier. (see #4)

7.- Please take into account that customs may delay the delivery significantly.

8.- COVID 19: Mail is a reliable service, but it's taking much longer. If your order hasn't arrived I kindly ask for your patience. If you don't want to wait, courier services can be arranged.

9.- Don’t worry about losing your hard earned $ (or €,£,¥), that’s not going to happen, please be patient. I wish teletransportation for shipping and traveling around the world were already a reality, in that case I’d deliver your order to you personally. ^-^

10. Please make sure your delivery address is correct and up to date. In the event of an incorrect address I can't issue a refund until the package has been returned to me.
Additional policies and FAQs
PRIVACY: Your data (name, email address(es), home address(es), phone number(s), information about your order, Etsy username, etc) will NEVER be shared with anyone and you will never ever get any spam from us. Promise.

More information

Last updated on Nov 21, 2016
Frequently asked questions
Custom and personalized orders

Yes, I'm open to commissions on art and calligraphy. If you like the style of work that is depicted on the listings, we can arrange a personalized order.

Gift wrapping and packaging

If your order will be a gift, please send me a message before or right after your order so I can wrap the item as a gift and include a message if you want. I make sure to package the items so they arrive safely to their destination!

When will my order arrive?

After the item is shipped you'll get a notification from Etsy. Transit times are variable, and due to customs and distance packages take at least 2 weeks to arrive anywhere. If you need an item sooner than that I'm afraid the only way is send it via courier. We're located in Mexico City 06000 if you want to get a courier quote (FedEx, UPS or DHL)