TribeOf5Designs
Buyers are raving!
This shop got multiple 5-star reviews in the past 7 days.
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Michelle on Jul 21, 2021
2 out of 5 starsI received my tree with 10 grandkids names on it. Several of the names were not centered on the hearts. Messsaged with her and she was supposed to re-do the hearts and send them to me. Order was placed before Mother's day and it's 3rd week of July and still have not received them. And have e-mailed at least 3 times with no response.
About TribeOf5Designs
Shop members
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Stacha Howbert
Owner
My name is Stacha and I have the privilege of owning this blessing of a business! I am a busy mom and wife! I truly love creating decor for homes that inspires you to bring joy to your heart. I hope you love what you find here at Tribe of 5 Designs!
Shop policies
Shipping
Digital downloads
Payment options
Returns & exchanges
I gladly accept cancellations
I don't accept returns or exchanges
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
Local Pickup
For buyers in/around Auburn, Kansas Please PM before playing order.
Why did I not receive a packing slip with my order?
We do not include packing slips. In an effort to be more environmentally conscious we do not automatically include a packing slip with your order.
If you would like a packing slip for any reason please leave a note in the note section at checkout to include one.
Damage During Shipment
If your item arrives damaged, please bring this to our attention within 24 hours of delivery.
We will require photos of the damage, including an additional photo of the packing. You will have to submit a claim through USPS and they will require you to bring in the damaged items AND packaging.
We will evaluate the damage and work with you to find a solution.
Incorrect Shipping Address
Please check your shipping address PRIOR to completing your order. All orders will be sent to the address on file, no exceptions.
If you notice the address is incorrect AFTER placing your order please contact me with in 24 hours.
We are NOT responsible for non-delivered or mis-delivered packages due to incorrect shipping addresses. If a package is returned to us or delivered to the incorrect address, buyer will be responsible for additional shipping cost and, if needed the cost of new product to replace.
Will my sign look exactly like the sign in the photo?
Our signs are rustic so there may be knots and imperfections in the wood. We believe this adds beauty and makes each one unique!
Also, each sign is carefully made by hand and no two signs are exactly alike.
Please remember that color may vary due to computer monitors display differences.
Custom and personalized orders
All Custom and Personalized signs are non refundable after the sign making process has begun.
What if I'm unhappy with my sign?
If for some reason you are not happy with your sign the buyer will be responsible for return shipping costs. If the item is not returned in it's original condition, the buyer will be responsible for any loss in value. After sign is returned we will be happy to refund you for the full price of what you paid at the time of placing order.
Shipping Time
We stride to get all orders out 1-2 weeks but sometimes that doesn't append. Depending on volume of current orders it might take a few extra days. If you need your order by a certain date please message me before ordering. Always add a reminder of the date you need it by in the notes at check out.