Triburban's Shop Policies
All items carried by Triburban are handmade, inspired by different cultures and designed to impress. Triburban strives to always be unique yet affordable, classic yet bold,
Modern yet timeless. Please look around and don't hesitate to convo with any questions you may have.
The following payments are accepted by TRIBURBAN:
CREDIT CARDS ACCEPTED ON ETSY
ETSY GIFT CARDS
Items paid will Paypal ship within 3 days of payment confirmed on Paypal's website. IF no payment is received within 7 business days of purchase, the purchase will be cancelled and the item(s) will be put back for sale.
All jewelry is shipped with USPS First Class Mail within the U.S. I will ship to the address you have listed in Paypal unless you include a note stating a different one. I do not include a packing slip with my packages unless requested, Paypal emails you a receipt that you may print for your records.
All items come with tracking numbers.
The buyer is responsible for any and all customs fees.
Refunds and Exchanges
I want you to be 100% satisfied with your Triburban purchase! If for any reason you are not happy with your item, I will issue a refund or exchange any item as long as you have adhered to the following:
* You convo within 5 days of receiving your item letting me know that you intend to return it in exchange for a refund or exchange.
* Any item(s) being returned or exchanged must be in their original condition and returned back to Triburban within 14 days.
* Issuance of a refund or exchange does not include any shipping charges, unless it was due to Triburban's error.
* IMPORTANT: Any item(s) you return MUST be insured or a refund or an exchange will not be issued. No exceptions!
* Refunds will be issued in the original form of payment.
PLEASE NOTE: Refunds/Exchanges will not be issued for uninsured packages. No exceptions!
Additional Policies and FAQs
I love custom orders. I will respond to your request within 5 business days with pricing as well as estimated completion date.
If you are interested in buying wholesale, please contact me for details.
555 South McDonough Street
Montgomery, AL 36104
Triburban1 [!at] gmail.com
Last Updated March 18, 2014