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Trish Acres

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Trish Acres

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Shop policies

Last updated on October 5, 2011
Welcome!
I'm a pastel artist living in the heart of rural Alberta. I love to paint portraits, still life, and the beautiful landscape around me.
You can check out my website www.trishacres.weebly.com
My blog is the place I write about what I paint, when I paint, and why. I would love for you to follow along!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
Any item shipped outside of Canada may incur additional fees, taxes, tarifs, duties, or customs charges. I have no control over these charges. The buyer is responsible for their payment should this take place. Returns will not be accepted due to customs fees.
Payment
I accept payment by Paypal.

I will ship your paintings out as soon as I receive payment. If you have any questions or concerns please don't hesitate to contact me. I would love to help you.

If there has been no payment made within 5 days of the order, along with no correspondence, I will automatically cancel the order no questions asked.
Shipping
Please make sure the shipping address is correct. I will gladly ship paintings as a gift to a separate address when prior arrangements are made.

All paintings are wrapped in plastic to protect them from the elements before they are packaged within sturdy cardboard.

I ship with Canada Post unless requests are made otherwise.

Canada Post Air Mail ships my parcels to anyone buying outside of Canada.
It should take about 7-12 days to receive a parcel in the U.S. If you require a tracking number please let me know, as it will require an additional fee for express shipping.

Express shipping requires prior notice. Please notify me before you place an order for payment arrangements to be made.
Additional policies and FAQs
I am happy to do commission work!

My policy for portraits from photos is this, all photos submitted must be of excellent quality. If you are interested in a custom pastel painting, please don't hesitate to inquire.