HendersonMurphy

Gifts and Accessories

Melbourne, Australia · 0 Sales

HendersonMurphy

Gifts and Accessories

Melbourne, Australia 0 Sales On Etsy since 2009

HendersonMurphy is taking a short break

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Note from shop owner Off shopping for supplies! Back soon.

Note from shop owner

Last updated on May 1, 2014

Off shopping for supplies! Back soon.

Anna Murphy

Contact shop owner

Anna Murphy

Shop policies

Last updated on March 16, 2011
Hi all!

Trixie Fantastic is a one woman operation based in Melbourne, Australia. I want to make things that you love and I want you to love the things you buy.

Accepted payment methods

Payment
I accept, embrace and love PayPal.

And guess what ? You do not need a PayPal Account to pay for your items through PayPal.

You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

Please pay immediately upon purchase. If you convo me, I can put an item on hold for you for up to 4 days.

Alas, your sparkling awesome purchase wont be shipped until payment has been received.

If you are a new buyer & unfamiliar with the checkout process here at Etsy, please take a minute to read this helpful how to guide. http://www.etsy.com/help_guide_checkout.php

If you have purchased an item and I haven't heard from or received payment from you after 3 days I will cancel the sale. I will attempt to contact you via Etsy and email before I do so. I don't want you to lose out if there are genuine issues.

If you purchase something and change your mind before paying please let me know and I'lll cancel the transaction. I will NOT leave negative feedback for canceled transactions.

As always, please contact me if you're having trouble with the transaction. I'm very accommodating, approachable, lovable, adorable, I love getting mail and messages and I really just want to help you out!
Shipping
WHERE FROM?
Shipping out of Melbourne, Australia through Australia Post.

ADDRESSING ISSUES
Please be sure to enter your correct shipping address for purchases. If Etsy and PayPal are showing two different addresses, and I get totally confused and red-faced, your package will be shipped to the Etsy address.

HOW OFTEN
Packages for shipping usually mailed within 48 hours of payment being received. If that is on a weekend then I'll mail it first thing Monday.

AUSTRALIA
How long will the Post Office have it? Between 4 to 7 working days. Please take this time into account if you're purchasing for a special event. Express postage can be purchased. Just convo me before you purchase and I'l sort it all out and add it on to the price. Voila!

INTERNATIONAL
All international orders are sent via Australia Post air mail.
Delivery takes between 10- 14 working days, please be aware of this and factor the time in if you're purchasing with a specific occasion in mind.
International Express is insanely expensive, but if you really want it convo me and I'll send you a quote. Seriously though, it's REALLY expensive.


FEES ETC.
Customs fees, local taxes etc, are the responsibility of and paid for by the purchaser. Please be aware of these in your area.

Sorry, I love you but I will not lie on customs forms. Isn't honesty the best policy?
Refunds and Exchanges
Main point here is that if there are any problems at all with your purchase (ANYTHING) please contact me straight away and I will do whatever I can to resolve the issue.

I just want you to be happy and I want to produce a high-quality product, therefore I really want to know if there is a problem with anything I make.

Cool? Cool.