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Paul el 15 feb 2026
1 de 5 estrellasHola, mi paquete debía entregarse el 13 de febrero... pero no se ha entregado. El rastreador no pasa de esa fecha, pero llegó a Sídney, Australia, y desapareció. ¿Qué pasa ahora?
tropy.rc respondió el 15 feb 2026
Good afternoon, As far as I can see, the issue is not with the postal service in Ukraine, but with the postal service in Australia. I do not know why your local postal service did not deliver the parcel. From my side, the shipment was sent on time, so this matter should be addressed with Australia Post. Moreover, I can see that Etsy has already refunded you for the lost package. I do not understand why you left a one-star review regarding the quality of my product, which you did not receive due to issues with Australia Post. From my side, everything was completed and dispatched on time.
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