TrueBlueQT

Cute & Nerdy!

Lakeland, Florida | 99 Sales

TrueBlueQT

Cute & Nerdy!

Lakeland, Florida 99 Sales On Etsy since 2011

4.5 out of 5 stars
(19)

Announcement   I have many custom orders which are made to order so there will be quite a wait while I make each one! Thank you so much for your patience during this time!

Find us on Facebook at facebook.com/trueblueqt
Follow and/or tag us on Instagram @trueblueqt

Announcement

Last updated on Oct 9, 2018

I have many custom orders which are made to order so there will be quite a wait while I make each one! Thank you so much for your patience during this time!

Find us on Facebook at facebook.com/trueblueqt
Follow and/or tag us on Instagram @trueblueqt

Tabitha

Contact shop owner

Tabitha

Reviews

Average item review
4.5 out of 5 stars
(19)
See reviews that mention:
quality 3 shipping 5 customer service 2
  • Marcus Skov on Jul 17, 2018

    5 out of 5 stars

    Superb quality product and stunningly good support when our local mail office had delivery issues. Wouldn’t have received the package in time had the seller been anyone else.

  • Chloé Létoffé on Jul 1, 2018

    5 out of 5 stars

    Cette casquette a été réalisée avec beaucoup de soin et de précaution. La vendeuse a fait preuve de beaucoup de gentilesse et est très attentive aux demandes de ses clients.
    Je recommande cette casquette à 100% ! :)

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  • Jessica Helmeid on Mar 13, 2018

    3 out of 5 stars

    I feel the listing information could have been better as well as the product. It’s very heavy and every time my daughter bends over it falls off. The headband option is very cheap. The bow is cute though.

View all 19 reviews

Updates

Hello everyone! Thanks again for your patience while I make sure each individual hat is accurate as possible. I have been overwhelmed with how many orders I've gotten since before Christmas. I can't thank you enough for your support and understanding. heart

Tagged in this photo

Thank you all so much for your support and patience during this time. With the new trailer, there has been a big increase of orders for this hat. Thanks again for your patience while I paint them by hand! I hope you love them!

Tagged in this photo

Ready to ship! I'm so happy people love the detail I put into this to make it just like Clem's hat blush

Tagged in this photo

About

About True Blue QT

I have always loved crafting. Growing up I realized there were more crafting supplies in the world than just crayola markers and Popsicle sticks!

My shop started all over the place. I didn't have a lot of supplies or money to afford them nor could I find a nice website host for my store that would bring traffic. I tried multiple sites and none of them seemed to work out. I started at another site and things were going great. My business grew and I was super excited. I was even able to set up my first booth at an event. I had so much fun! Now it's time to continue expanding the shop. So here I am, ready to share my creations with the Etsy community and more of the world!

The idea of making things with your own hands and being able to make a living from it, is really beautiful to me. I dream of owning a shop and/or setting up my booth at many events and I hope to put a smile on other's faces doing what I love.

Shop members

  • Tabitha

    Owner, All Roles

    Tabitha loves crafting. Here you will find not only her creations, but also supplies, and vintage finds. Find more great products at trueblueqt.com

  • Christian

    Assistant

    Christian helps with shipping procedures and financial guidance. Find more great products at trueblueqt.com

Shop policies

Last updated on October 9, 2018
Welcome to True Blue QT! You'll find an assortment of handmade items, supplies, and vintage finds. Happy shopping!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 2 days of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
True Blue QT attempts to be as accurate as possible and provide the most reliable products. However, we will not be held responsible for slight differences in our handmade items nor for things mentioned in our product descriptions. Each handmade item is made with care and it's slight differences are what make each item so special.

We do NOT do exchanges and all sales are final with some exceptions, listed below.

REFUND REQUIREMENTS:
1. If the order was messed up on our behalf (ie: wrong product, wrong color)
2. The item was lost during shipping (You must have purchased insurance)
3. The item was damaged during shipping (You must have purchased insurance)

For wrong or damaged orders:
~ You must email us (support@trueblueqt.com) within 2 days of receiving your product/s.
~ You must include a few detailed pictures and provide proof in the email. Please show the damaged items in it's original packaging if possible.
~ The item/s must be returned to us in the condition you received them before we can re-ship or refund. We cannot pay for the return costs.

For lost orders:
~ Email us at tabitha.trueblue [!at] gmail.com or contact us through Etsy with your order information.

If you purchased insurance and your item/s was lost, damaged, or stolen we will take care of the claim. Once the claim is settled we can reship a new item (if in stock) or refund the original amount you paid.

Please do not open a Paypal claim/dispute as this greatly complicates things for both us and the buyer.

Sometimes products sell out. In this case, you will only be able to receive a refund instead of receiving the same product.

More information on insurance can be found under our Shipping Policy.
Payment
True Blue QT accepts credit and debit cards, Etsy gift cards, PayPal, and other international payment methods where available.

Packages will not be sent until the payment has been received. If payment has not been received within a week, unless it is an e-check, the transaction will be cancelled.
Shipping
True Blue QT ships worldwide by USPS and provides tracking numbers. First class, priority, and priority express mail are available options during checkout for both domestic (USA) and international shipping.

Processing can take anywhere from 3 days to 4 weeks depending on the amount of orders we have and especially if they are custom orders/made to order. Orders should arrive according to the USPS option you chose at checkout. See below for more details.

Sometimes shipping is delayed, especially during and around holidays, and during extreme weather conditions. We have no control over this and kindly ask for your patience during these times.

We cannot pay for any international customs. Should this happen, it is the buyer's responsibility.

All shipping options include a tracking number. Insurance is only included in priority and priority express shipping. If you would like to include insurance with your first class shipping, you must purchase it from our shop. Please note that insurance is not available for all countries.

We package our items to ensure that items will not be damaged. Unfortunately, sometimes, postal services do not handle boxes with care. It is highly recommended to purchase insurance, especially if you live outside the USA. Insurance is only included with priority and priority express shipping. If you do not purchase insurance for first class then you accept responsibility to what happens to it during shipment. There is an option to buy insurance in our store.
Additional policies and FAQs
HANDMADE ITEM INFORMATION:
- Pre-order items can take anywhere from 7 days to 8 weeks (excluding holidays) to create. Please keep in mind that if there is an increase in orders, made to order items may be delayed. In this case, we will contact you.
- They will have slight differences (color, size, etc) than the product pictures because they are hand made. There are no refunds or reshipments because of this.
- Due to the differences in lighting and monitor settings, the color of the actual product may be slightly different than that of the pictures.

WAYS YOU CAN LEAVE FEEDBACK:
1. Go to your order and leave a review
2. Tag us on Instagram @trueblueqt
3. Find us on Facebook and leave a review. (facebook.com/trueblueqt)
* Please be professional and kind in your feedback. If you have an issue with your order, get in touch with us and we'll be happy to help you!

SPONSORSHIPS [CURRENTLY CLOSED]:
We sponsor bloggers, Youtubers, & streamers!

Follower Requirement:
You must have an active Blogspot with 2000+ followers or
You must have an active YouTube with 6000+ followers or
You must stream and have an active Twitch account with 1000+ followers or
You must have an active Tumblr with 12,000+ followers (this does not include your total followers from side blogs. The total must only come from the one blog only.)

If you meet the requirements and would like more information, please send us a message through Etsy or email us at tabitha.trueblue [!at] gmail.com for more information - If sponsorships are currently closed, you will not receive a reply.

COPYRIGHT:
Content included on this site, such as text, graphics, logos, headers, button icons, and any images are the property of Storenvy, Tabitha Good, other content suppliers, and any other commercial stock photo website, or its content suppliers and protected by international copyright laws. Some apparel are simply replicas and sold as retail from warehouses. They are handmade by our supplier/s with slight differences in design and material. If we see any stolen edited images or images that are copyrighted to us, or listings over the web that have used our products we will report it to platform that it's on and register a legal dispute.

TRADEMARKS:
True Blue QT's trademarks and trade dress may not be used in connection with any product or service that is not True Blue QT's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits True Blue QT. All other trademarks not owned by True Blue QT's or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by True Blue QT or its subsidiaries. If we see any stolen edited images or images that are copyrighted to us, we will report it to Storenvy, Etsy, or the social media site it's on.

More information

Last updated on Nov 23, 2016
Frequently asked questions
Care instructions

Care instructions vary for each product. Please see product description on the product page for care instructions.

Sizing details

Sizing details vary for each product. Please see the product description on the product page for sizing details.

Wholesale availability

We do not sell wholesale or drop shipping.

Custom and personalized orders

If you have a custom request for a product please leave a note at checkout. If it is a huge request, we kindly ask that you email us before placing your order or simply use the custom order button on our shop's home page.