TrueBlueQT is taking a short break

Loading

Reviews

No reviews in the last year
See reviews that mention:
Quality 3 Shipping 5 Customer service 2
  • Marcus on Jul 17, 2018

    5 out of 5 stars

    Superb quality product and stunningly good support when our local mail office had delivery issues. Wouldn’t have received the package in time had the seller been anyone else.

  • Shane on Feb 20, 2017

    5 out of 5 stars

    This hat is awesome and spot on to the game. When I first opened the box, my sister said it looked like "a piece of the game sitting in the middle of real life". My package came incredibly fast. This is right after the holidays and the trailer release when I ordered. So all orders were expected to ship later. I was alright with the wait because I wanted the quality craftsmanship. When I let Tabitha, the shop owner, know that I was hoping to wear it to a convention in my town, she went above and beyond to make sure it got to me in time; even as far as covering expedited shipping. I'm beyond happy with my purchase and the great customer service. I got tons of compliments at the convention and people were amazed at the attention to detail in the hat.

  • meb42498 on Dec 5, 2016

    1 out of 5 stars

    I ordered these earrings on 11/16 and today is 12/5. I continue to look at the shipping info and it still hasn't shipped I needed these earrings for my friends birthday which is 12/7 and so I bought them with plenty of time, or so I thought. I asked about when they will be shipped and I was answered with what it seemed like a little bit of attitude for asking when I should expect this package, that was a couple weeks ago, and I still haven't gotten anything. I will not buy from this shop again!

    Tabitha

    Tabitha responded on Dec 6, 2016

    I am sorry you felt like I had an attitude. That was not my intention and looking back on the conversation, I was kind and professional in my response. Please remember that these are handmade and I do have a stack of orders to work on in order. My shop announcements and info state there are delays because I do not have transportation at the moment. I also informed you of this through our Etsy conversation. I was never informed that these needed to be done by a certain date. If a handmade item is needed quickly, I highly suggest customers contact me first and/or leave a note at checkout, and upgrade shipping so things work out smoothly. A full refund has been sent to this buyer. Again, I apologize for the inconvenience and thank you for your support and understanding.

  • Jaemi on Apr 20, 2016

    5 out of 5 stars

    It was more than what I'd hoped it would be. It was originally a gift for someone that's hardcore into the Walking Dead game series, but now that it's arrived (and in my greedy paws without them even knowing that I'd ordered it) I'm honestly considering keeping it for myself. It's exceedingly awesome.

    Side note: The only thing stopping me from outright claiming this glorious hat as my very own is the fact that Tabitha had very kindly (as per my asking) written Jeromy on the inside of it and if he ever sees that he'd be very suspicious.

    On the other hand, I could probably make the Jeromy a Jaemi if I really tried and no one would be the wiser. Hmm. Hmmm.

  • Elizabeth on Aug 24, 2015

    5 out of 5 stars

    Super cute bow. Fast shipping (cute packaging). Thanks you