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Reviews
4.9
(10)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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San on 18 Jun, 2026
5 out of 5 starsCustomer was very helpful needed it ASAP and they shipped the next day super happy with the product
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Zali on 21 May, 2026
5 out of 5 starsQuality item and great customer service. The item got lost in post but, seller resolved this quickly.
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Ambra on 04 Apr, 2026
5 out of 5 starsNever received The item need a refund
Muhammad responded on 04 Apr, 2026
Hi, thank you for your purchase and your review. I’m sorry to hear there’s been an issue with delivery. Tracking for this order shows it was delivered on 10 February to the address provided at checkout. As the item is marked as delivered, you may wish to contact Etsy directly to explore this further under their Purchase Protection programme.
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Inaaya on 02 Mar, 2026
5 out of 5 starsthe seller was very nice and communicated well, my sister loved it, the chain is a bit long, but it is good quality, and i cannot stress how nice the seller was!!!!
Muhammad responded on 04 Mar, 2026
Hi, Thanks really appreciate the positive review and that you had a good experience :)
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Vickie on 28 Jan, 2026
5 out of 5 starsAbsolutely beautiful item and well worth the money. There was a little delay on delivery due to NO fault of the seller but the mail service. Muhammed helped sort the issue immediately and successfully. A great seller!
Muhammad responded on 16 Feb, 2026
Thank you so much for your review, royal mail has recently been having issues with deliveries but happy we got this resolved for you :)
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Jesse on 23 Jan, 2026
5 out of 5 starsI absolutely love this item. The quality is really good. I will be shopping from this seller again and I highly recommend others to shop here too.
Muhammad responded on 23 Jan, 2026
Thank you so much for the amazing review! We’re so happy to hear that you love the item and that the quality met your expectations. Your support and recommendation truly mean the world to us. We can’t wait to have you shop with us again—thank you for choosing our shop!
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About TrueLuxeShopTLS
Sales
123
On Etsy since 2025
Production partners
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Stainless steel manufacturer
China
They make components of the final product
Shop policies
Last updated on
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.