TrueMementos

Personalized Cutting Boards and Custom Wedding Gifts

Los Angeles, California | 17585 Sales

TrueMementos

Personalized Cutting Boards and Custom Wedding Gifts

Los Angeles, California 17585 Sales On Etsy since 2014

5 out of 5 stars
(2916)

Shop owner

Contact

Response time: within 24 hours

Announcement   Current production time is only 1-2 business days!

Welcome to True Mementos! Here you can find a wide range of beautifully crafted personalized cutting boards that make perfect gifts for weddings, anniversaries, housewarming, birthdays and many other special events.
Thanks for visiting our shop!

Announcement

Last updated on Sep 12, 2018

Current production time is only 1-2 business days!

Welcome to True Mementos! Here you can find a wide range of beautifully crafted personalized cutting boards that make perfect gifts for weddings, anniversaries, housewarming, birthdays and many other special events.
Thanks for visiting our shop!

George and Lisa

Contact shop owner

George and Lisa

Response time: within 24 hours
View all 140 items

Updates

Mixing and matching wood patterns is a serious and creative job. The challenge is to find pieces with similar pattern to make your cutting board to look natural.
Almost there, fiends! So many cutting boards will go out today. We can't wait for you, guys to receive them.

Shop policies

Last updated on May 19, 2018

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 1 hour of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
►RETURNS
Due to the custom nature of our products, we are unable to offer refunds. If the item has been damaged during delivery or if the engraving is incorrect, please contact us right away about a replacement. A photograph of the damaged item may be needed during the initial communication.
Payment
►METHOD OF PAYMENT
We accept payments through PayPal and Etsy direct checkout.

►SALES TAX FOR SHIPMENTS TO CALIFORNIA ADDRESSES
9.5% sales tax for shipments to California addresses will be added to the total during the payment process. These include shipments ordered by a third party buyer to a recipient residing in California.
Shipping
►METHOD OF SHIPMENT
We use USPS Priority Mail, which takes 2-3 business days, to ship packages domestically. If you would like to upgrade your shipping or add insurance, send us a message and we will create a reserved listing for you with an adjusted price.

►SHIPPING ADDRESS
We ship the items to the shipping address you specified at the time of the checkout. If you are shipping the board as a gift, be sure to enter the gift recipient's address as the shipping address in your order.

►SHIPPING TIME
We ship the items within 1 to 3 business days after the order is placed.

►INTERNATIONAL SHIPPING
We use USPS First Class Mail International, which takes 2-4 weeks. Please contact us if you would like to upgrade to a different shipping service. Note that the buyer is responsible for all customs fees, taxes, tariffs, and duties incurred at the time of delivery. Those fees are not included in the price of your item.
Additional policies and FAQs
►KEEP IN MIND
Because wood is a natural material, we cannot guarantee that the grain and the shade of wood used for your board will match the listing image. Note that walnut has the greatest variation of shade, ranging from light brown to very dark, almost black color.

►PROCESSING
Our current processing time is 1 to 3 business day. However, depending on various factors we may process an order in a shorter time frame. We assume that once an order is placed it is final and we can begin working on it immediately. If you would like to make a change to your order, we will only be able to do that if we have not started processing it.

►GIFTS
We leave out invoices from all packages unless instructed otherwise. If you are sending a gift directly to the recipient, ask us to include a gift receipt or note your name on a gift tag.

►CUSTOM ORDERS
We are unable to engrave custom images. The only designs available are the ones you can see in our shop.

►COMMUNICATION
All communication should be through the Etsy messaging system.

By purchasing an item from our shop you agree to the terms included on our policies.