TrueRougeCA

Handmade headbands & jewelry inspired by ♥️ traditions

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    All our accessories are handmade to order and depending on the design and materials, it takes 5-7 business days to make your item of choice before shipment.
If you need your item for a special occasion or a specific date, please contact us BEFORE purchasing to ensure this can be met.

Thank you so much for supporting my small handmade business!

Announcement

Last updated on Feb 17, 2024

All our accessories are handmade to order and depending on the design and materials, it takes 5-7 business days to make your item of choice before shipment.
If you need your item for a special occasion or a specific date, please contact us BEFORE purchasing to ensure this can be met.

Thank you so much for supporting my small handmade business!

Etsy automatically translates most text on the site to your preferred language.

See in original language

 

Items

Etsy automatically translates most text on the site to your preferred language.

See in original language

Mary Joe Ledesma

Contact shop owner

Mary Joe Ledesma

Reviews

Average item review
5 out of 5 stars
(60)
See reviews that mention:
Loading
Loading

About TrueRougeCA

Sales 176
On Etsy since 2017
Video summary: We are handmade! We believe in family traditions

A Tradition of Love

Shop members

  • Maria J. Ledesma

    Designer, Marketer, Owner

    Hi everyone! I love being creative and developing new products that would make people feel happy! Welcome and enjoy my shop!

Shop policies

Last updated on Nov 1, 2022

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

More information

Last updated on Aug 14, 2022

Frequently asked questions

TRUE ROUGE INC. POLICIES

Thank you for visiting True Rouge Inc.

1. Processing Time

- Made to Order: 1-3 weeks
All our accessories are handmade to order and depending on the design and materials, it takes 1-3 weeks to make your item of choice before shipment

Estimated shipping times
Canada: 1-2 weeks
United States: 1-3 weeks

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose. If you need an item rushed, please contact me before placing your order to ensure a rush order can be accommodated. :)

2. Shipping

US-Canada orders: We ship using the regular service to help keep your shipping costs low, this option does NOT include a tracking number. Please use at your own risk. You’ll have the option to upgrade your shipping method during checkout.

Some accessories may qualify for FREE shipping. FREE shipping is provided by the lowest cost means possible and DOES NOT include tracking as well.

We are not responsible if your items arrive damaged or get lost in the mail, by purchasing from our shop you are agreeing to our shop policies.

If you need an item rushed, please contact me before placing your order to ensure a rush order can be accommodated. :)

Please note:

- That delivery times are estimates and not guaranteed by our shipping providers. Unfortunately, we do not have control over any subsequent delivery delays that take place after the item is shipped.
- Seller is not responsible for any lost, stolen, delayed, damaged items or undelivered packages once items have been shipped. In the rare event of failure, please contact us with any questions or concerns.

Additional information for International (USA) Orders

- International customers are responsible for any customs fees, taxes, and/or duties associated with shipping & purchasing to their respective countries, should they be assessed. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations.
- Delays at customs are rare but occasionally happen. Please note that such delays are beyond our control.

3. Refunds & Exchanges

-All of our items are sent in perfect condition and very well packed.
- Every item is handmade individually, therefore all sales are final, unless the item will be different than the description or faulty.
-Unfortunately, due to the high-expense of shipping our products to you, shipping costs are non-refundable after the item has shipped.
-Custom made orders are non-returnable.
We believe in 100% Customer Satisfaction. We strive to ensure that each customer experience at my shop is absolutely positive. Please contact us if we can support you or your purchase in any way.

4. *** Care information: ***

CAUTION: Some products may contain small parts which can pose a choking hazard. Do not leave children unattended (or sleeping) while they are wearing our handmade accessories. Customer acknowledges full responsibility. Thank you for your understanding.

GUIDE SIZE HEADBANDS (unstreched)

Age
- Newborn Headband (0 - 1 year) - size: 13.5 inches unstretched
- Baby Headband (1 - 3 years) - size: 15 inches unstretched
- Child Headband (3 years plus) - size: 16.5 inches unstretched

Our headband sizes are just a general guideline, every head has a different shape and size. If these measurements do not work for you, please provide head measurements at checkout. A refund will not be given if you select the wrong size.

Wholesale availability

We love to do wholesale!
Email me for more info:
truerougeca@gmail.com

Custom and personalized orders

- Yes, we love to make custom and personalized orders. Just send us a message and we can work with you to come up with something in your favourite colour, style and theme that you can wear for years to come.
- We are glad to send your purchase to someone else's address if it is meant for a gift, but please specify it at checkout. If you'd like to say something to them too, please specify it at checkout also.

Gift wrapping and packaging
We favour Environmentally Friendly Packaging over traditional packaging methods so you will not find gift wrap paper on our gift packaging options.