TrueloveAffair

Exclusive Custom Silhouette Wedding cake topper designs

Moriarty, New Mexico · 26874 Sales

TrueloveAffair

Exclusive Custom Silhouette Wedding cake topper designs

Moriarty, New Mexico 26874 Sales On Etsy since 2014

5 out of 5 stars
(5807)

Announcement   Hand Made and Crafted here in the USA
We are the original Custom Silhouette Wedding cake topper designers ~
Please check out our sister shop on Etsy- Journee Studios - for more great wedding decor!

Announcement

Last updated on May 3, 2018

Hand Made and Crafted here in the USA
We are the original Custom Silhouette Wedding cake topper designers ~
Please check out our sister shop on Etsy- Journee Studios - for more great wedding decor!

Jessica Truelove

Contact shop owner

Jessica Truelove

View all 42 items

Updates

SweetFixx in St. Louis, is one of our favorite loyal customers. Katina always shares pictures of her beautiful cakes dawning our toppers.
One of our customers shared this beautiful photo with us. This is our CT38 topper design, customized with Mr &Mrs and their last name. Shown in silver glitter layered with white glitter. Gorgeous!

Shop policies

Last updated on August 5, 2017
So happy that you've finally found TrueloveAffair! We take pride in our work and strive to offer the highest quality in wedding and event items, personalized jewelry and gifts. We will only ship items that we would use ourselves or give as gifts. We craft each piece from premium, wood products and glass, cutting and engraving them with a top of the line engraving machine for a professional look. All our products make unique gifts for weddings, anniversaries, birthdays, bridesmaid gifts, groomsmen gifts, Mothers Day, Christmas or any special occasion.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
All sales on personalized and custom ordered items are final. If your order contains any manufacturer defects or engraving mistakes on our part, you may return it in new condition and in its original packaging for a prompt exchange or refund.

Customized and personalized toppers:
If you have requested to personalize your topper with your name, or if you request it to be customized with added or changed features, or if you have requested a topper in a specialty color, it is considered "Personalized" or "Custom". DUE TO THE CUSTOMIZATIONS or PERSONALIZATIONS, OF YOUR CAKE TOPPER, we are not able to accept returns or give refunds unless we have made a mistake. Please READ THE ITEM DESCRIPTION AND ORDERING INSTRUCTIONS CAREFULLY and ask any questions BEFORE ordering.

Custom Orders are subject to a 30% fee if canceled after 48 hours or more.

Table numbers and signs:
Because everything is made to order, we do not offer returns. Cancellations need to be done within 24 hours of order.

We do our best to package our products securely, and cannot be held liable for any loss or damaged caused by USPS or any other handling of your package after we deliver it to USPS. If you receive a damaged item due to USPS shipping, please contact us within 24 hours of its arrival.

Returned items due to address errors or undeliverable reasons on the customers part, and Damage due to CUSTOMER HANDLING is NON-REFUNDABLE and will only be replaced at customer cost. Shipping costs are non-refundable.

As always, please contact us with any questions or concerns, we want to make sure you are happy with our work.

If there is any other issue with your item/order when it arrives, please let us know as soon as possible, so we may have the opportunity to resolve it before you leave feedback.
Payment
We accept all Credit Card payments and Paypal. Any order paid with a Paypal e-check, will be processed once payment has cleared. If you need to cancel an order, please let us know within 24 hours.
Shipping
August SPECIAL! 10% discount on orders above $25 - Use Coupon: SPECIAL10

ALSO 15% off on orders of $100 or More - Coupon code: FIFTEENOFF

(Coupon codes MUST be used at time of purchase, and CANNOT be credited to orders after purchase is made)

We ship all items through USPS which is a 2 to 5 day delivery time to all Domestic US destinations. Shipping upgrades for faster delivery time are available at checkout.

When your order ships, you will receive a shipping notification with a tracking number via email. You can also track your package through your Etsy Purchases page and your purchase receipt.

~ CURRENT PROCESSING TIME ~

We SHIP FAST! Most "Ready Made" toppers (no names) will ship within 1-2 Business days!

~ Acrylic CAKE TOPPERS: Turnaround time is 4 to 7 BUSINESS days (No Holidays or Sundays)
~ Painted CAKE TOPPERS: Turnaround time is 8 to 10 BUSINESS days (No Holidays or Sundays)
~ TABLE NUMBERS & SIGNS: Turnaround time is 8 to 12 BUSINESS days (No Holidays or Sundays) after purchase is made and payment has cleared. Table numbers will ship USPS 2-3 Day Priority, or 2-3 day FedEx depending on weight.

This is not the time frame in which you will receive your package. This is the time it takes to process your order. (Approximate ship date can be found on your receipt.)
Custom Orders or adding Customizations to orders will extend the processing time an additional 2-3 days. During the busy Wedding season (March - August) the processing time MAY BE LONGER, please check with us if you are short on time.

INTERNATIONAL SHIPPING:
Delivery times for International orders will vary by destination, with an average of 10-14 day delivery (although we have no control over your local Customs, so please allow plenty of time for delivery). In addition, International Orders may incur local Customs charges which are not included in your shipping charges. Please check with your local Customs before placing your order.) Shipping upgrades for faster delivery time are available at checkout as well.
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Truelove Affair is not liable for damage or loss if package if not insured, or if the address you have listed is incorrect and we do not have any control over how long a package may take to reach you once it has been shipped, nor do we have any control over the package once delivered. Truelove Affair cannot be held liable for any packages that are marked delivered by USPS, but are missing. In addition, any package returned due to a wrong/incorrect address will be only be reshipped at the buyer's expense.

If you receive a damaged item due to USPS shipping, please contact us within 24 hours of its arrival so we can file a claim through USPS, and help you resolve your issue. USPS claims can take up to 30-60 days for determination. We do not track your Claims through USPS, and you will have to follow up with USPS on your own.
Additional policies and FAQs
All customized topper sales are final. Understandably, personalized - engraved items cannot be accepted for return. All authorized returns are subject to a 20% restocking fee.

Please read all item descriptions, the shop policies and shipping policies BEFORE ordering. By making a purchase from our shop, you are hereby agreeing to the terms of our policies.