Ttereve

Handcrafted Adornments

Portland, Oregon · 1135 Sales

Ttereve

Handcrafted Adornments

Portland, Oregon 1135 Sales On Etsy since 2010

0 out of 5 stars
(189)

Shop owner

Cassandra

Contact

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Note from shop owner Follow Ttereve on Instagram @ttereveadornments

Like Ttereve on Facebook http://www.facebook.com/TtereveAdornments

For more information visit www.ttereve.com

Note from shop owner

Last updated on Dec 27, 2017

Follow Ttereve on Instagram @ttereveadornments

Like Ttereve on Facebook http://www.facebook.com/TtereveAdornments

For more information visit www.ttereve.com

Cassandra

Contact shop owner

Cassandra

Reviews

No reviews in the last year
knavik

knavik on Oct 19, 2016

5 out of 5 stars

Absolutely beautiful pieces. Well crafted. The stones were also well chosen - nice color and they match each other.

Jessica Montoya

Jessica Montoya on Jul 17, 2016

5 out of 5 stars

Beautiful, well made necklace. I absolutely love it!

View all 189 reviews

About

Handcrafted Adornments

For additional information visit www.ttereve.com

© Ttereve

Shop members

  • Cassandra

    Owner, Designer, Crafter, Photography, Shipping

    I'm a self-taught jewelry designer using my rockhound and creative passions to handcraft natural stone jewelry. I love the challenge of designing and creating with my own hands.

Shop policies

Last updated on August 2, 2015
Hello and Welcome!
Please read Ttereve's shop policies carefully before completing a purchase and email with any questions. By making a purchase you are agreeing to the following:

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Customer satisfaction is extremely important. Ttereve’s jewelry is constructed with carefully selected, quality stones, metals and findings. Great care and lots of time and attention to detail goes into crafting each piece of jewelry. Please study the item description and pictures carefully as pieces are as accurately described and represented as possible. Photos are taken in natural light or light that simulates natural light and colors may vary slightly due to discrepancies in computer monitors. Some stones may vary slightly from the stock picture but each Ttereve stone is handpicked for beauty and quality.
Items may be returned or exchanged with certain restrictions.
Custom orders are non-refundable.
International orders are final sale and not eligible for refunds, exchanges or returns.
Prices at the time of purchase are final, no refunds or exchanges will be offered on the basis of price changes, sales or promotions.
Returns are accepted only for purchases made from this online shop. Ttereve jewelry purchased through any retailer must be returned to the store from which it was purchased and are subject to the retailer’s individual store policy.
Returns of gift orders are only accepted from the original purchaser.
Items may be exchanged or returned within 14 days of receiving your order. Email to request a return authorization number. No exchanges or returns will be accepted without a return authorization number. This number should be included inside your returned package along with your name and email. Items must be unworn, returned in the original packaging, and in the same condition as when you received your order. You are responsible for the cost of the return shipping and insurance is recommended as items lost during return shipment are not eligible for refunds. Please include ample padding to protect your item during shipment as items arriving damaged due to inadequate packing are not eligible for refunds. Once the item is received and passes inspection a refund minus the cost of the original shipping to you (there is no refund for shipping / handling charges, orders with free shipping will have the cost of shipping deducted from the items price) will be issued within 7 business days. In the event you would like to exchange your item the particulars can be discussed in your email requesting a return authorization number.
Payment
To purchase an item on Etsy, you will need to set up an Etsy account. All this requires is a username, password and email address. After setting up an Etsy account, you can purchase items with any major credit card directly through Etsy or via PayPal. In the event you choose to pay with an "e-check" via PayPal, your order will not be shipped until PayPal has cleared your payment. This usually takes 3-5 days and is entirely at PayPal's discretion.

First time Etsy shopper? Click here for an easy checkout guide:
http://www.etsy.com/help/article/339
Shipping
Orders are packaged with great care, using eco-friendly gift boxes, and arrive ready for gift-giving. All items will arrive in one gift box unless otherwise requested. You may also request a free card, with the message of your choice, in the case of shipping directly to a gift recipient. Recycled materials are used for additional padding whenever possible.
*In the unlikely event your item arrives with damages received during shipment you must email with detailed pictures of your damaged packaging and close-ups of the damage incurred to the jewelry within 48 hours. Depending on the situation, partial refunds, returns or exchanges will be discussed.
Please verify your shipping address is current and correct. Orders shipping to incorrect addresses due to customer error are not eligible for refunds.
Orders are shipped via USPS with delivery confirmation (tracking is only available for domestic shipments).
International shipping is available with certain restrictions. International shipments lost in transit are not eligible for refunds. Any customs duties, taxes, fees, etc that are charged upon delivery are your responsibility and are not reflected in shipping charges. For any additional information refer to your local customs agency.
*At no time will customs forms be forged to show a lesser value than full purchase price or labeled as something other than the real contents; to comply with postal laws and regulations.
Additional policies and FAQs
REPAIR POLICY
Ttereve offers repairs due to user wear, production fault, lost earring mates, or any other alteration to a piece of Ttereve jewelry. Repairs may incur a charge; each repair request is handled on a case by case basis. Elective repairs, such as ring resizing or chain lengthening, or errors by the customer typically involve a reasonable charge. This charge includes a service charge for time, plus the cost of additional materials and shipping. These requests / repairs are at the owner’s expense and will be agreed upon in writing and paid in advance.
Most stones are one-of-a-kind, and although every reasonable attempt is made to accommodate your request, it may not be possible to obtain matches for lost earrings or replacements for broken pieces.
Ttereve stands behind the quality of its jewelry, when general care guidelines are followed, and aims to make the process of adjustments or repairs affordable and accessible so you may continue enjoying your purchase now and in the future.
To make a repair / alteration request, please email for a repair authorization number and quote. Items cannot be accepted for a repair without an authorization number and completed payment. Please note that you are responsible to package your item carefully and ship it with ample insurance to insure it arrives safely. Repairs typically require 2-6 weeks to complete.

JEWELRY CARE
The following are suggested best practices for the maintenance and care of your Ttereve jewelry:
* Keep jewelry out of humid places such as the bathroom and avoid leaving in extreme environments such as a hot car.
* Apply hairspray, perfume, lotions and other beauty products before putting on your jewelry. The chemicals can damage sensitive gemstones and tarnish metals, avoiding all contact is best.
* Remove jewelry when cleaning. Ammonia, detergents and other household chemicals will damage jewelry.
* Remove jewelry when washing your hands and showering for the same reasons as above.
* Do not swim at the beach or swimming pool while wearing your jewelry. Chlorine and salt will damage your gemstones and metals.
* Buff gently with a soft cloth before storing to help remove skin oils and contaminates.
* Often the best way to store jewelry is inside a sealed plastic bag such as a ziplock. This seals out moisture and dust and helps prevent tarnish.

For additional information including jewelry cleaning instructions please visit:
www.ttereve.com


**All designs, images, & descriptions © Ttereve**