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Reviews
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Linda on Dec 25, 2022
5 out of 5 starsThis item is beautiful and great quality. Maria and Christian were amazing to work with. It’s clear they take a lot of pride in their work and their customer service is incredible. They made sure I had them both in time for Christmas, they were so helpful. I can’t thank them enough. I hope to make another purchase with them soon. Thank you Maria and Christian!
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Klaudia on Dec 10, 2022
5 out of 5 starsThe buying process was great. I loved receiving a draft of the item before shipment. The item was packaged well arrived undamaged even though the usps destroyed the package. The engraving looks great and the quality is great.
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Darryl on Dec 9, 2022
5 out of 5 starsgreat! I should have purchased a larger one! well maybe next time
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Laura on Dec 7, 2022
4 out of 5 starsIt looks very good quality, the letters are a lot lighter than I thought they’d be I wish they stood out a little more but it is beautiful. It is a Christmas gift so I’m not sure yet how they like it. It was very carefully wrapped and packaged, marked fragile in a nice box so it was received in perfect condition thank you!
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About TudorSign
All Hand-crafted & Made in the USA
Shop members
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Maria Cerdena
Owner, Maker, Customer Service
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Christian Cerdena
Owner, Maker, Customer Service
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Frequently asked questions
CUSTOM & PERSONALIZED ORDERS
We'll be happy to assist you with customization. Please feel free to send us a message.
GIFT WRAPPING
We will be more than happy to gift wrap your item. We can ship it to your address or directly to the gift recipient. When you add this add-on item, we will neatly gift wrap your item and include a note with a personalized message from you.
Please add Gift Wrapping option to your order. It is found in the Add-On's Section of our store. https://www.etsy.com/listing/468689875/gift-wrap-my-order-add-on?ref=shop_home_active_1
WHOLESALE AVAILABILITY
Please contact us.
SIZING DETAILS
We try to be as accurate as possible, but sometimes our signs may vary in size by 1/2" from listing description.
INCORRECT ADDRESS
Please make sure that the address you provide is accurate. If the order ships to an incorrect address that you provided, there will be no refunds. If by some chance the order is returned back to us, we will refund the item price ONLY. If the item that is returned is NOT in its original condition, we will refund the item price minus any loss in value.
Custom and personalized orders
If you have ANY questions, please send us a message BEFORE you make your purchase. On custom or personalized orders; ALL SALES ARE FINAL. There are no refunds on custom or personalized items under any circumstance. No exceptions.
If the order is NOT a custom order, you have 3 days from the date of delivery to contact us. You must ship items back to us within 7 days of delivery and you are liable for return shipping costs. We will refund only the price of the item minus shipping costs.
See the section below on WHAT TO DO IN CASE ITEM IS DAMAGED IN TRANSIT
WHAT TO DO IN CASE ITEM IS DAMAGED IN TRANSIT
If you receive a damaged product, you have 7 days from the delivery date to report the damage. After 7 days has passed, claims for damage will not be processed. Damaged items may be replaced or repaired at the sole discretion of Tudor Sign Company. Please contact us and send high quality photos of damaged item AND packaging.
Returns on items that ship free
Where free shipping is offered on a product a 20% restocking fee is retained from the sale price if the product is returned.