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Reviews
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charles on Mar 19, 2023
5 out of 5 starsPerfect!!! We love everything!! We will definitely use again.
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Linda on Dec 25, 2022
5 out of 5 starsThis item is beautiful and great quality. Maria and Christian were amazing to work with. It’s clear they take a lot of pride in their work and their customer service is incredible. They made sure I had them both in time for Christmas, they were so helpful. I can’t thank them enough. I hope to make another purchase with them soon. Thank you Maria and Christian!
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Ritu on Apr 15, 2023
5 out of 5 starsOmg I have ordered from them so many times!! I simply love their product, the quality, the craftsmanship, and their customer service. Maria is just so prompt and so customer friendly!!!
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Jaclyn on Mar 14, 2023
5 out of 5 starsEverything about this transaction was exceptional. I was worried after not receiving my item past the est. arrival time, I was reassured immediately that it was already being monitored on their end and ready to handle the situation. The next day I was happy to see my order delivered and it is absolutely stunning! It is exactly what I was looking for, for my homeschool! Thank you!
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Melony on Mar 13, 2023
5 out of 5 starsProduct arrived on time and as described when order was placed. Great quality product! Easy to put together too.
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Kimberley on Feb 10, 2023
5 out of 5 starsItem quality just wonderful. Craftsmanship great. Overall style in point. Very happy. Shipping was faster that expected. Satisfaction a 10 out of 10.
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Klaudia on Dec 10, 2022
5 out of 5 starsThe buying process was great. I loved receiving a draft of the item before shipment. The item was packaged well arrived undamaged even though the usps destroyed the package. The engraving looks great and the quality is great.
About TudorSign
All Hand-crafted & Made in the USA
Shop members
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Maria Cerdena
Owner, Maker, Customer Service
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Christian Cerdena
Owner, Maker, Customer Service
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
CUSTOM & PERSONALIZED ORDERS
We'll be happy to assist you with customization. Please feel free to send us a message.
GIFT WRAPPING
We will be more than happy to gift wrap your item. We can ship it to your address or directly to the gift recipient. When you add this add-on item, we will neatly gift wrap your item and include a note with a personalized message from you.
Please add Gift Wrapping option to your order. It is found in the Add-On's Section of our store. https://www.etsy.com/listing/468689875/gift-wrap-my-order-add-on?ref=shop_home_active_1
WHOLESALE AVAILABILITY
Please contact us.
SIZING DETAILS
We try to be as accurate as possible, but sometimes our signs may vary in size by 1/2" from listing description.
INCORRECT ADDRESS
Please make sure that the address you provide is accurate. If the order ships to an incorrect address that you provided, there will be no refunds. If by some chance the order is returned back to us, we will refund the item price ONLY. If the item that is returned is NOT in its original condition, we will refund the item price minus any loss in value.
Custom and personalized orders
If you have ANY questions, please send us a message BEFORE you make your purchase. On custom or personalized orders; ALL SALES ARE FINAL. There are no refunds on custom or personalized items under any circumstance. No exceptions.
If the order is NOT a custom order, you have 3 days from the date of delivery to contact us. You must ship items back to us within 7 days of delivery and you are liable for return shipping costs. We will refund only the price of the item minus shipping costs.
See the section below on WHAT TO DO IN CASE ITEM IS DAMAGED IN TRANSIT
WHAT TO DO IN CASE ITEM IS DAMAGED IN TRANSIT
If you receive a damaged product, you have 7 days from the delivery date to report the damage. After 7 days has passed, claims for damage will not be processed. Damaged items may be replaced or repaired at the sole discretion of Tudor Sign Company. Please contact us and send high quality photos of damaged item AND packaging.
Returns on items that ship free
Where free shipping is offered on a product a 20% restocking fee is retained from the sale price if the product is returned.